ABDUL BASEETH K A S
Chennai
Summary
A dynamic professional with over 14 years of total experience. Currently associated with Kyndryl with 4.5 years of experience in Mainframe Console and Batch Operations. Over 9 years of experience in IT infrastructure. Expertise in Network Administration, Monitoring, Troubleshooting, System analysis. Demonstrate abilities in analyzing information system needs, evaluating end-user requirements, troubleshooting for complex information systems management. Strong problem solving and technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mainframe Team Lead
Kyndryl
09.2021 - Current
- Minimum of 4+ years of experience in mainframe operations.
- Control-M (GUI), Control-M (CUI) – Monitoring Mainframe in Production and Test LPARs.
- Monitoring batch job statuses (successful, failed, abended jobs) using monitoring tools.
- Handling service restoration teams and root cause analysis of abends.
- IPL process on a weekly basis – purging initiators in 4 LPARs, changing CLASS, SER-CLASS, increasing priority to critical jobs, cancelling the jobs, and holding the jobs before handing over the batch to the supporting infrastructure team.
- ServiceNow is used for resolving or performing change tickets and raising or assigning incidents to a particular group.
- Providing immediate fixes and submitting jobs from batch tools.
- Escalating the issue to the client and support team.
- Monitoring the console alerts actively
- Performing CICS recycle on a daily basis.
- HMC alerts come, then we need to contact the vendor and get them to fix the issues.
- Documenting the reports in the tracker as a daily process.
- Heading a team of 28 members, managing shifts, and assigning tasks.
- Weekly, we have a meeting with the client to discuss current issues and any new implementation processes that may arise.
- We are conducting an assessment for new joiners and providing the KT.
- I have completed sysprog upskilling, storage training.
Mainframe Senior Support
IBM
09.2020 - 08.2021
- Control-M (GUI), Control-M (CUI) – Monitoring mainframe in production and test LPARs and Unix jobs.
- Activities in Mainframe: Monitoring Jobs, Reporting Abends, Fixing Abends, Spool Monitoring, System Health Check, Processing SDSF.
- IPL process on a weekly basis – purging initiators in 4 LPARs, changing CLASS, SER-CLASS, increasing priority to critical jobs, cancelling the jobs, and holding the jobs before handing over the batch to the supporting infrastructure team.
- Escalating the issue to the client and support team.
- Monitoring the console alerts actively.
- Performing CICS recycle on a daily basis.
- Weekly, we have a meeting with the client to discuss current issues and any new implementation processes that may arise.
- We are conducting an assessment for new joiners and providing the KT.
IT Infrastructure Lead
NetConnect
01.2017 - 09.2020
- Managed IT infrastructure for four towers in Chennai, leading 20 desk-side support engineers, and 15 network/data center rooms.
- Planned, upgraded, and optimized IT infrastructure to ensure peak performance.
- Reduced IT calls and overhead through proactive issue management.
- Prepared and submitted RCA documents for SLA breaches, and escalated tickets.
- Acted as the primary point of contact for IT infrastructure changes, projects, and escalations.
- Implemented group policies and ensured compliance with customer requirements.
- Managed patch updates using WUSU, and configured DNS/DHCP services.
- Monitored system performance, troubleshooting CPU and memory utilization issues.
- Resolved server hang and unexpected reboot issues, ensuring minimal downtime.
- Provided VMware support for disk, RAM, and core increases.
- Adhered to ITIL processes for incident management and change control.
IT Infrastructure Lead
ICS(Infinite Computer Solutions)
Chennai
03.2015 - 01.2017
- Managed IT infrastructure for 4 towers in Chennai, leading 20 desk-side support engineers and 15 network/data center rooms.
- Planned, upgraded, and optimized IT infrastructure to ensure peak performance.
- Reduced IT calls and overhead through proactive issue management.
- Prepared and submitted RCA documents for SLA breaches and escalated tickets.
- Acted as the primary point of contact for IT infrastructure changes, projects, and escalations.
- Implemented group policies and ensured compliance with customer requirements.
- Adhered to ITIL processes for incident management and change control.
System Admin
NetConnect Payroll
08.2011 - 02.2015
- Installed and maintained Windows XP, Windows 7, and Linux (Red Hat).
- Monitored server performance using SolarWinds (Ping, volume space, application port).
- Implemented local group policies, and ensured compliance.
- Managed patching through WUSU for system updates.
- Installed, configured, and troubleshot Lotus Notes and SameTime.
- Utilized Tivoli Provisioning Manager for OS deployment.
- Managed file and print servers, and backups with Symantec Veritas.
- Configured and troubleshot DB2, Brio, Citrix, printers, and Cisco devices.
- Ensured IT security compliance on desktop systems.
- Supported system administration during BCP tests.
- Collaborated effectively within teams to enhance productivity.
Education
B.E - Computer Science Engineering
PSNA College of Engineering And Technology
Dindigul04-2010
HSC -
John Paul HSS
Dindigul04-2006
SSLC -
ST Mary’s HSS
Dindigul04-2004
Skills
- OPC and Control-M
- Mainframe Console and Batch
- ServiceNow Tool
- Console command proficiency
- Change Management
- IT Audits
- IT Infrastructure Development
- Microsoft Windows Server 2003, 2008, 2012
- Microsoft Windows XP, 7, and 10
- Red Hat Enterprise Linux and Mac
- AWS Basic Knowledge
Certification
- Interskill - Mainframe Specialist – TSO/ISPF – Expert 2.5
- Interskill - Mainframe Specialist - z/OS Batch Utilities - Experienced 3.1
- Interskill - Mainframe Specialist - VSAM Management - Experienced z/OS 2.5
- Microsoft Certified Windows Server 2008 Active Directory Configuration, E414-1340, 2013
- Microsoft Certified Windows Server 2008 Networking Infrastructure Configuration, E500-5262, 2013
- AWS Certified Cloud Practitioner, 450311173, 2023
- ITIL Foundation Certified in IT Service Management, GR750514421AK, 2018
- Sun Certified Java Programmer for the Java 2 Platform, Standard Edition 5.0, 2009
Languages
- English
- Tamil
Personal Information
- Gender: Male
- Nationality: Indian
Timeline
Mainframe Team Lead
Kyndryl
09.2021 - Current
Mainframe Senior Support
IBM
09.2020 - 08.2021
IT Infrastructure Lead
NetConnect
01.2017 - 09.2020
IT Infrastructure Lead
ICS(Infinite Computer Solutions)
03.2015 - 01.2017
System Admin
NetConnect Payroll
08.2011 - 02.2015
B.E - Computer Science Engineering
PSNA College of Engineering And Technology
HSC -
John Paul HSS
SSLC -
ST Mary’s HSS
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