Abdul Basid
Learning Experience Designer
Bangalore
Summary
AI-Driven Learning Design Leader | Architect of GenAI-Powered Training Solutions | Strategic Innovator in L&D Transformation Seasoned Learning Design Manager with 14+ years of experience driving enterprise learning strategies across global organizations. Proven expertise in integrating Generative AI into instructional design, leading the creation of scalable, data-driven training solutions that significantly reduce development time and enhance learner outcomes. Adept at cross-functional leadership, Agile project management, and aligning learning initiatives with business goals.
Overview
15
15
years of professional experience
7
7
Certifications
Work History
Learning Design Manager
Amazon, Bangalore
10.2020 - Current
- Led and developed a high-performing team of Learning Experience Designers, driving performance through strategic coaching, career development, and data-driven performance management
- Fostered cross-functional partnerships with Operations and Program teams to deliver business objectives and enhance learning outcomes
- Established and maintained global quality standards for training content through systematic audits and targeted team coaching
- Led the development of ‘AI99 Suite’, a GenAI-powered training solution, using the AWS PartyRock platform, that reduced design phase time by 99% and overall development time by 60%, while achieving widespread adoption across Amazon
- Partnered in the development of an AI-powered onboarding analytics solution using the AWS PartyRock platform, reducing training duration by 16% through predictive performance tracking and automated curriculum optimization. Implemented early warning system and ASIN mix refinement, significantly improving new hire success rates
- Partnered in engineering an innovative AI solution for automated case study generation using the AWS PartyRock platform, providing cost-effective alternative to external vendors while ensuring tailored content for Leadership Academy workshops. The solution gained immediate traction across Amazon’s Training and Development community
- Developed and iteratively refined the LXD project roadmap, ensuring strategic alignment with evolving program requirements
- Proactively identified and mitigated project risks through effective stakeholder management and problem-solving
- Optimized resource allocation and workload distribution to maximize team efficiency while maintaining quality standards and meeting deadlines
- Implemented robust evaluation frameworks for launched projects, analyzing learning outcomes and performance metrics to drive continuous improvement in instructional design
- Served as an interviewer and hiring panel member for Amazon, evaluating candidates against Leadership Principles and technical competencies
- Spearheaded cross-functional planning summit in Romania, facilitating collaborative goal-setting and strategic alignment with the stakeholders
Instructional Design Consultant
Deloitte Consulting LLP, Bangalore
04.2019 - 09.2020
- Led multiple digital learning initiatives, developing comprehensive solutions including instructor-led training, web-based modules, mobile learning, and gamification platforms to enhance client engagement and knowledge retention
- Managed Agile project lifecycles and conducted detailed design scope analysis to ensure optimal resource allocation and timely delivery
- Collaborated with engineering, functional, and technical teams to create high-impact virtual and classroom learning materials aligned with organizational objectives
- Served as team lead and mentor, providing expertise in rapid authoring tools and instructional design best practices to enhance team capabilities
- Implemented rigorous quality assurance processes, reviewing team deliverables to ensure alignment with client specifications and learning objectives
- Designed research-based learning solutions by incorporating established educational theories and methodologies
- Oversaw vendor relationships and deliverable quality, ensuring adherence to project requirements and standards
- Conducted comprehensive content-gap analyses and coordinated with Subject Matter Experts to optimize learning materials and maintain content accuracy
Learning Experience Designer
IBM India Pvt. Ltd., Bangalore
03.2018 - 04.2019
- Led strategic learning consultations with internal and external clients, conducting needs analysis and developing targeted training solutions
- Designed innovative virtual and classroom learning experiences focused on operational excellence, business development, product knowledge, leadership, and cultural transformation
- Developed and managed Agile project plans, including comprehensive design scope documentation and resource allocation
- Successfully directed multiple concurrent learning projects of varying complexity, both independently and through team leadership
- Maintained exceptional quality standards across design teams, ensuring consistency and excellence in all deliverables
- Partnered with Experience Designers and UI/UX developers to create multi-platform learning solutions aligned with diverse client requirements
- Facilitated strategic discovery and design workshops to capture client requirements and align learning objectives with business goals
Lead Instructional Designer
IBM India Pvt. Ltd., Bangalore
10.2016 - 02.2018
- Led cross-functional teams in client solution development, conducting comprehensive needs assessments, LMS architecture planning, and gap analysis to deliver strategic recommendations
- Developed detailed project estimates and timelines while managing resource allocation and milestone tracking
- Designed and implemented both custom and commercial training solutions, ensuring alignment with business objectives and user needs
- Applied advanced instructional design principles and modern training technologies to create engaging, results-driven learning experiences
- Provided quality assurance and mentorship through regular review of team deliverables, ensuring consistency and excellence in all training materials
Instructional Designer
Unisys India Pvt. Ltd., Bangalore
11.2013 - 10.2016
- Developed comprehensive learning solutions including instructor-led training, web-based modules, and interactive simulations while managing multiple concurrent projects
- Collaborated with Engineering teams to gather technical requirements and translate complex product information into effective training materials
- Conducted thorough content-gap analyses and provided strategic recommendations for curriculum improvements and updates
- Drove project execution to meet quality benchmarks, budget constraints, and deadlines while adhering to established processes and standards
Instructional Designer
Accenture Services Pvt. Ltd., Bangalore
03.2012 - 11.2013
- Applied advanced learning theories to design and develop strategic eLearning product definitions and specifications
- Created comprehensive training solutions including instructor-led training (ILT), web-based training (WBT), and instructional modules based on research-backed learning methodologies
- Analyzed content gaps and delivered data-driven recommendations for curriculum optimization and content updates
Instructional Designer
JM Technologies Pvt. Ltd., Bangalore
01.2011 - 03.2012
- Leveraged proven learning theories to design and implement effective computer-based and web-based training programs
- Developed comprehensive instructional strategies, including detailed approach plans and learning maps to guide curriculum development
- Led quality assurance processes, evaluating team deliverables against learning objectives and client requirements to ensure excellence in final products
- Facilitated seamless communication between management and team members to drive project success and meet organizational goals
Education
MBA (Executive) -
SIBM
01.2017
Advanced Instructional Design -
SCDL
01.2012
Bachelor of Engineering - ECE
Singhania University
01.2011
CLASS XII - Science
GTBPS
01.2006
CLASS X -
St. Michael’s School
01.2004
Certification
Generative AI Foundations Certificate Program, Upgrad + Microsoft, 2025
Visa Availability
- Country: United Kingdom (UK), Validity: 2 Years
- Country: United States of America (USA), Validity: Application in progress
Personal Profile
- Date of Birth: 02 Feb 1988
- Gender: Male
- Nationality: Indian
Timeline
Learning Design Manager
Amazon, Bangalore
10.2020 - Current
Instructional Design Consultant
Deloitte Consulting LLP, Bangalore
04.2019 - 09.2020
Learning Experience Designer
IBM India Pvt. Ltd., Bangalore
03.2018 - 04.2019
Lead Instructional Designer
IBM India Pvt. Ltd., Bangalore
10.2016 - 02.2018
Instructional Designer
Unisys India Pvt. Ltd., Bangalore
11.2013 - 10.2016
Instructional Designer
Accenture Services Pvt. Ltd., Bangalore
03.2012 - 11.2013
Instructional Designer
JM Technologies Pvt. Ltd., Bangalore
01.2011 - 03.2012
MBA (Executive) -
SIBM
Advanced Instructional Design -
SCDL
Bachelor of Engineering - ECE
Singhania University
CLASS XII - Science
GTBPS
CLASS X -
St. Michael’s School
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