ABDUL GAFFAR
Bangalore
Summary
Overseeing the Logistics, warehouse and transportation operations for Kraft Heinz by supervising order bookings, assigning carriers, ensuring timely pick-up and delivery with invoice clearance. Recognized for expertise in cross-functional coordination, stakeholder management, and seamless communication across departments to deliver comprehensive insights that support strategic decision-making for senior management. Proven ability to facilitate Skilled in leadership and team training, ensuring efficient order assignments and problem resolution for transporters, carriers, and warehouses. Expertise in specific industries such as FMCG (Fast Moving Consumer Goods), manufacturing, or retail, emphasizing understanding of industry-specific supply chain challenges and best practices. Experience in various projects and development environment. Experience in developing, analyzing and maintaining Business requirements (BRD) and Functional Requirements (FRD) with excellent interpersonal and conflict resolution skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Genpact India pvt ltd
03.2022 - Current
- Developed, managed, and published supply chain analytics for an assigned function, including inventory, demand, and supply planning
- Conducted complex data analysis to provide actionable insights and improve operating results
- Led cross-functional analytic initiatives to address strategic challenges to clear blocked invoices and enhance business performance
- Managed a team, administered workflow process systems, and ensured adequate resources to support departmental objectives
- Collaborated effectively with internal stakeholders to drive alignment and achieve business goals
- Presented findings and recommendations to senior management to influence strategic decisions
- Utilized advanced analytics tools and methodologies to optimize supply chain processes and improve efficiencies
- Maintained compliance with company policies and industry standards while promoting a culture of continuous improvement.
Regional Logistics Associate
Reckitt Benckiser
01.2021 - 01.2022
- Assisted in managing the organization's logistics systems, including coordinating shipment and distribution of goods, inspecting materials, and tracking shipments
- Supported the Logistics Manager and team members in various supply chain activities
- Resourcefully managed incoming and outgoing product shipments
- Supervised incoming calls related to shipment ETAs, customer complaints regarding shortages or damaged items
- Implemented Excel spreadsheets to track reasons for Return Merchandise Authorizations (RMAs) and cash flow losses from individual vendors
- Coordinated freight pickups and material transfer notices
- Monitored Electronic Data Interchange (EDI) and reconcile vendor payments
- Proactively managed customer inquiries and complaints related to shipment ETAs and damaged items, showcasing strong interpersonal skills and a customer-centric approach
- Generated insightful weekly and monthly reports, conducting thorough analysis to identify trends, areas for improvement, and cost-saving opportunities within the logistics function.
Logistics Leader
Nordex India
01.2016 - 01.2021
- Supervised warehouse and logistics operations, including receiving, documentation, storage, and dispatch, ensuring the proper and safe managing of finished goods
- Supervised the sourcing of transporters, negotiating contracts, and supervising logistics activities
- Initiated EXIM documentation and coordinated with Customs House Agents (CHA) for clearance and collection of imported cargo
- Verified and maintained records of incoming and outgoing goods, prepared goods for dispatch, and arranged clearance for imported cargo
- Collaborated with other departments to integrate logistics with business systems and processes
- Utilized ERP modules such as SAP MM and JD Edwards for material expedition, inventory management, tracking, and consumption
- Analyzed data, formulated plans for process improvement, and prepared weekly and monthly reports for decision-making
- Established operational procedures for verifying incoming and outgoing shipments, managing materials, and maintaining warehouse inventory
- Monitored shipment status from origin to destination and managed supply chain operations for factory logistics
- Carried out manual material counts during inward shipments, monitored incoming supplies for quality and quantity, and performed daily stock verification
- Carried out Business requirement as we are working for project to gather inputs from particular project or scope like tentative date when project will go live and deadlines etc.
Material Expeditor
Segia Gulf Saudi Arabia
01.2015 - 01.2016
- Communicated with rig foreman to obtain the delivery status of requests via email or fax
- Followed up with all relevant parties (Storehouse, Transportation, Vendor, and DRSD Shipping and Receiving Unit) to ensure timely receipt of requested items
- Expedited delivery to the rig location upon identifying the source of delay
- Updated rig foreman on the progress of DRSS until requested items were received
- Maintained transparent communication with rig foremen, providing regular updates on the progress of delivery requests, and ensuring alignment with operational requirements
- Established adaptability and resourcefulness in managing logistical challenges in a dynamic and fast-paced environment, contributing to the overall efficiency and effectiveness of supply chain operations.
Education
MBA/PGDM - undefined
Visveswaraiah Technological University (VTU)
01.2013
B.Com. - undefined
Bangalore University
01.2009
Skills
- Strategic Planning
- Process Improvement
- Supply Chain Strategy
- Stakeholder Management
- Compliance Management
- Risk Management
- Logistics Strategy
- Proficiency in MS Excel, SAP MM and OTM relevant to supply chain analytics
- Strong problem-solving and critical thinking abilities
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and deliver results in a dynamic environment
Certification
- Acquired certified in SAP MM from Henry Harvin India Education LLP in 2024.
- Certified Export & Import Professional.
Languages
English
Hindi
Kannada
Tamil
Marathi
Personal Information
Date of Birth: 07/31/1986
Timeline
Business Analyst
Genpact India pvt ltd
03.2022 - Current
Regional Logistics Associate
Reckitt Benckiser
01.2021 - 01.2022
Logistics Leader
Nordex India
01.2016 - 01.2021
Material Expeditor
Segia Gulf Saudi Arabia
01.2015 - 01.2016
MBA/PGDM - undefined
Visveswaraiah Technological University (VTU)
B.Com. - undefined
Bangalore University
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