Abdul Gani Nawaz
New Delhi
Summary
Dedicated professional seeking opportunities within a dynamic company renowned for its high-paced learning environment and strong cultural values. Committed to contributing significantly to the organization's growth while continuously enhancing personal development.
Accomplished professional with diverse experience in Banking and Medical Industries, adept at managing cash flows, facilitating billings, and ensuring exceptional customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager - Operations (Teller & WD)
HDFC BANK
03.2023 - Current
- Lead a team in managing daily cash transactions, ensuring accuracy, efficiency, and compliance with banking regulations
- Spearheaded the handling of non-cash transactions such as RTGS, NEFT, and FT, meticulously verifying details and executing transactions promptly
- Played a pivotal role in facilitating forex transactions, including both inward and outward remittances, effectively managing currency exchange processes and adhering to regulatory guidelines
- Proactively engaged in cross-selling various bank products and services, leveraging comprehensive knowledge to identify customer needs and offer tailored solutions
- Collaborated with internal departments to streamline operations, contributing to improved efficiency and enhanced customer service
- Demonstrated exceptional leadership skills by providing guidance and support to team members, fostering a collaborative and high-performing work environment.
IPD Billing Executive
Apollo Specialty Hospital
12.2021 - 02.2023
- Managed the entire billing process, ensuring accuracy and compliance with hospital policies and regulatory requirements
- Handled cash transactions with precision and attention to detail, maintaining thorough records and reconciling accounts regularly
- Collaborated closely with medical staff and patients to resolve billing inquiries and discrepancies, providing excellent customer service and ensuring a positive experience
- Implemented efficient billing procedures, optimizing processes to minimize errors and enhance workflow efficiency
- Played a key role in training new staff members on billing procedures and software systems, contributing to the development of a competent and knowledgeable team
- Actively participated in departmental meetings and contributed ideas for process improvement and workflow optimization
- Maintained confidentiality and professionalism in handling sensitive patient information, adhering to strict privacy regulations and ethical standards.
Education
Bachelors of Commerce -
MJPRohilkhand University
MBA in Finance, Marketing & IB -
Teerthanker Mahaveer University
01.2021
Skills
- Financial Management
- Customer Relations
- Sales Strategy
- Billing Operations
- Analytical Problem-solving
Certification
Diploma in Computer Application
from national Institute of Electronics and Information Technology (NIELIT).
Course on computer Concepts (CCC)
from national Institute of Electronics and Information Technology (NIELIT).
Personal Information
Date of Birth : 11th Dec 1997
Fathers Name : Asim Ahmad
Nationality : Indian
Marital Status : Unmarried
Passport Num : V3361714
Languages
English
Hindi
References
Available Upon Request
Declaration
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars, and I will come up to your expectations at my level.
Timeline
Assistant Manager - Operations (Teller & WD)
HDFC BANK
03.2023 - Current
IPD Billing Executive
Apollo Specialty Hospital
12.2021 - 02.2023
Bachelors of Commerce -
MJPRohilkhand University
MBA in Finance, Marketing & IB -
Teerthanker Mahaveer University
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