Abdul Haris
Team Lead
Summary
Results-driven MBA professional with over 9 years and 6 months of experience in accounts and finance. Specializes in MDM (vendor master, customer master, material management, pricing, and finance), OTC (cash applications, collections, deductions), and cash & bank (manual payments, forecast, reconciliations, clearings) reports. Skilled in team handling and managing master data, receivables, internal teams, team members, invoices, and claims issues. Maintains excellent relationships with clients based in the US, UK, AUS & NZ. Recognized with various awards for implementing innovative ideas and achieving automation best performance. Client service-oriented with exceptional leadership skills that foster a positive work environment. Known for quick application and process learning abilities as well as providing engaging training sessions. Excellent communication skills for sharing experience and knowledge with peers and building a strong reputation with management. Proficient in Excel to apply macros and automate processes for cost and time savings within the organization.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
5
5
Languages
Work History
Team Lead
Accenture Solutions Pvt. Ltd.
08.2015 - Current
- Working with UK and Africa clients for processing cash and bank activities & managing the funds.
- Managing a team of 8 people from various backgrounds and enabled my team members with my OTC experience and guided and supported them with any process related queries and issues
- Regularly checked for manual payments, kept weekly tab on funds and create forecast.
- Prepare bank reconciliations monthly before book close.
- Post journals and accruals for clearings.
- Ensuring an efficient communication between – AP, JV& Bank team so all the activities and requirements are met helping all the processes are aligned
- Performed regular audits on payments and reports.
- Performed weekly & monthly reporting on payments and receipts.
- Prepared monthly score cards for identifying the performance of the team members and process and ensuring all the Clients Service Agreements and Key Metrics are achieved and are in green
- Preparing operational excellence 3
- 3 metric and control charts for the process daily, providing information to improve process data for the metric
- Also ensure that the team has a high spirit and confident in the activities they are performing
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Team Lead
Accenture Solutions Pvt. Ltd.
08.2015 - Current
- Working with Australia and New Zealand clients for processing cash, performing collection activities & managing the claims
- Managing a team of 8 people from various backgrounds and enabled my team members with my OTC experience and guided and supported them with any process related queries and issues
- Regularly checked for unallocated payments, kept weekly tab on any overdue invoices and managed any blocked orders and released them as per the requests and checking for the customer's credit limits
- Managed deductions promptly, ensuring that there are no deductions which are aging without any proper actions and disputed over and under claimed deductions timely
- Prepared validation files for ensuring that the claims from the customer are aligned to the contracts & periodical promotions
- Managed Fixed Terms, Promotional, Special Deal, Pricing & Stock Claims for providing approvals and Promo IDs & Credits
- Ensuring an efficient communication between – cash, collections & deductions team so all the activities and requirements are met helping all the processes are aligned
- Performed regular audits on cash clearing, deductions clearings and orders released
- Performed weekly & monthly reporting on claims registers, over invoices registry, provision for doubtful debts, unallocated payments report
- Prepared monthly score cards for identifying the performance of the team members and process and ensuring all the Clients Service Agreements and Key Metrics are achieved and are in green
- Preparing operational excellence 3
- 3 metric and control charts for the process daily, providing information to improve process data for the metric
- Also ensure that the team has a high spirit and confident in the activities they are performing
Financial Analyst (Collections & Cash Applications)
Accenture Solutions Pvt. Ltd.
08.2015 - Current
- Worked with US clients in processing their bank information and transactions
- Maintained communications with collections for payment remittances and deductions for providing the deductions took by the customers
- For any discrepancies in the payments, raised exceptions by coding the appropriate reason codes, and cash discount codes
- Trained team members on the process where they are lagging, provided regular feedback on errors and how to correct them
- Managed a group of team members for any queries or assistance they need to complete their work
- Followed up regularly with the team members on their productivity and guided them with the areas of improvement
- Assisted my team lead with any requests regarding the production, reports, process improvements, queries, addressing issues etc
- Gathered all the customer accounts worked by team members and audited them, to provide better understanding and guidance to increase the quality of work; also, to fill any knowledge gap (e.g., Collection Letters, how to handle certain customers on call and how to proceed with terminations also how to take payments over the phone)
- In the interim, dialed up calls to the customers to help the team achieve the targets, which also helped me to understand how to deal with customers issue and have a better understanding of customer needs and requests
- Regularly provided new learnings and updates to the team accordingly
MDM – Master Data Management
Accenture Solutions Pvt. Ltd.
08.2015 - Current
- Worked with US-based clients to process Master Data Management
- Managed a team of 6 people from various backgrounds, leveraging my MDM experience to guide and support them with any process-related queries and issues
- Handled Vendor Master data, facilitating the creation, modification, or deactivation of vendor records in SAP and Ariba
- Managed Customer Master data, overseeing the creation, modification, deactivation, or linking based on hierarchy in SAP
- Worked on GL creation and alignment within the system
- Processed Pricing and Material creation and carried out amendments in SAP
- Conducted training sessions for new joiners and prepared DTPs for future reference by users
- Audited team performance and prepared a monthly report on the process
Education
MBA - Financial Management
Jain University
BBM - Finance
ASC College
12th - undefined
RNSV College
10th - undefined
Holy Angels High School
Skills
Client Engagements
Summary
Result-driven professional with a verifiable track record targeting assignment in Finance & Accounts (MDM & OTC Process) with an organization of repute preferably in Finance industry., Focused MBA (Financial Management) professional with 9 years and 6 months' experience in Accounts and Finance with expertise in MDM (Vendor Master, Customer Master, Material Management, Pricing and Finance (GL)), OTC (Cash Applications, Collections, Deductions) and Cash & Bank (Manual Payments via Bank, Reconciliations, Clearings) Reports and Team handling.
Technical Knowledge
SAP, Citrix, Ariba, ServiceNow, MS Office Suite [Excel, Word, and PowerPoint], MS Office Power tools [Power Query, Power Pivot, Power BI and Power Automate]
Personal Information
Date of Birth: 05/24/95
Personality Traits
- Demonstrates strong teamwork and individual work skills.
- Quickly and positively adapts to challenging situations, maintaining composure and focus.
- Prioritizes tasks and workloads efficiently based on importance.
- Passionate about initiating and facilitating continuous improvement.
- Willing to go the extra mile to achieve excellence.
- Self-motivated with a strong work ethic.
- Developed expertise in handling customer interactions.
- Enthusiastic about learning and acquiring new skills.
- Proficient in advanced Excel functions, including Lookup, Power Query, and Power Pivot.
- Skilled in using Microsoft tools such as MS Teams, Power BI, and Power Automate.
Timeline
Team Lead
Accenture Solutions Pvt. Ltd.
08.2015 - Current
Team Lead
Accenture Solutions Pvt. Ltd.
08.2015 - Current
Financial Analyst (Collections & Cash Applications)
Accenture Solutions Pvt. Ltd.
08.2015 - Current
MDM – Master Data Management
Accenture Solutions Pvt. Ltd.
08.2015 - Current
BBM - Finance
ASC College
12th - undefined
RNSV College
10th - undefined
Holy Angels High School
MBA - Financial Management
Jain University
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