Summary
Overview
Work History
Education
Skills
Listening music
Boxing
Watching ufc fights
Timeline
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Abdul Khalid

Abdul Khalid

CM AGENT
Gurgoan

Summary

Dynamic professional with a proven track record at Concentrix, excelling in operational efficiency and risk management. Adept at problem-solving and fostering team collaboration, I consistently exceeded sales targets and enhanced customer satisfaction. Strong technical support skills combined with effective communication drive continuous improvement and organizational success.

Overview

2026
2026
years of professional experience

Work History

Cm Agent

Bill Gosling Outsourcing
2023 - Current

Handled customer inquiries via email.

Facilitated learning opportunities to improve team performance.

Managed and solved technical cases effectively.

Senior Executive

Concentrix
10.2021 - 05.2023
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
  • Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
  • Conducted training sessions for Amazon product cataloging.
  • Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
  • Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
  • Mentorship

Sales Agent

Paisabazar.com
08.2020 - 06.2021
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.

Education

Bachelor Of Computer Applications - Science

Acharya Institute of Graduate Studies
Bangalore
07.2019

Skills

    Customer service and care

    Positive attitude

    Problem-solving skills

    Customer complaint resolution

    Organizational skills

    Polite communication skills

    Technical support

    Strong communication

    Active listening

    Team collaboration

Listening music

Keeps me calm and relax

Boxing

Fvt game

Watching ufc fights

.

Timeline

Senior Executive

Concentrix
10.2021 - 05.2023

Sales Agent

Paisabazar.com
08.2020 - 06.2021

Cm Agent

Bill Gosling Outsourcing
2023 - Current

Bachelor Of Computer Applications - Science

Acharya Institute of Graduate Studies
Abdul KhalidCM AGENT