ABDUL RASHEED
Sakaleshpura Taluku Hassan District
Summary
To gain experience in the field of accounting, banking and finance and to utilize my skills to increase the productivity of organization and individual growth.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
5
5
years of professional experience
Work History
Purchase entry And Cashier
ECO Hypermarket Bangalore
Bangalore
03.2022 - 10.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
Branch Relationship Executive
Randstad India Pvt. Ltd.
Mangalore
09.2020 - 03.2022
- Organized marketing events to promote bank products and services.
- Provided advice to customers on banking products and services.
- Performed customer service duties such as responding to inquiries, resolving disputes, and processing transactions.
- Trained new employees in operational procedures and policies.
- Ensured that all customer complaints were dealt with promptly and efficiently.
- Participated in regular meetings with senior staff members regarding branch operations and performance.
Customer Care Executive
Cogent E Service Pvt. Ltd.
Mangalore
07.2019 - 03.2020
- Maintained accurate records of customer interactions and transactions in CRM system.
- Gathered customer feedback and reported it to management for further action.
- Assisted customers with product selection based on individual needs.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Maintained accurate records of customer interactions, transactions, comments and complaints.
Education
M.Com -
St. Aloysius Evening Collge
Mangalore03-2022
B.Com -
St. Thomas College
Belthangady07-2019
PUC -
St. Philomena's PU College
Puttur03-2015
SSLC -
Pioneer English Medium Public High School
Sakaleshpura04-2013
Skills
- Through knowledge of Accounting
- Good written communication skills
- Willingness to learn
- Strong analytical problem solving
- Organizational ability
- Leadership skills
- Adaptable to any working environment
- Computer - Word
- Computer - Excel
- Computer - Power Point
- Tally ACE
- GST
Languages
English
Proficient
C2
Hindi
Proficient
C2
Malayalam
Proficient
C2
Accomplishments
- Received Certificate and Shields at College level competitions
- Served as NSS Volunteer in an Inter Collegiate
Personal Information
- Father's Name: Usman
- Mother's Name: Maimoona
- Date of Birth: 01/23/97
- Gender: Male
- Marital Status: Single
- Religion: Muslim
Disclaimer
I hereby declare that all the above furnished information is correct and true to the best of my knowledge and belief.
Timeline
Purchase entry And Cashier
ECO Hypermarket Bangalore
03.2022 - 10.2024
Branch Relationship Executive
Randstad India Pvt. Ltd.
09.2020 - 03.2022
Customer Care Executive
Cogent E Service Pvt. Ltd.
07.2019 - 03.2020
M.Com -
St. Aloysius Evening Collge
B.Com -
St. Thomas College
PUC -
St. Philomena's PU College
SSLC -
Pioneer English Medium Public High School