ABDUL SATTAR

Fleet optimization by Implementing strategies to improve fleet utilization, reduce costs, and enhance efficiency.

Addressing Delivery partners concerns and issues.

Developing incentives and programs to attract and retain Delivery Partners

Implementing strategies to balance Delivery partner supply with order volume

Identifying and streamlining fleet operations to minimize bottlenecks and delays.

• Handling operations management functions of all vehicles in accordance with company policies with a team of 2 Team leader's and 40 executive's.
• Analyzing the areas for development while implementing strategic plans for the various operational activities. Taking remedial actions while providing suggestive measures for the service improvement.
• Assessing current performance, processes and services and providing recommendations regarding process improvements.
• Assuring team cohesion & coordinating with the senior management on issues arising in the day- to-day operations like team performance, customer satisfaction ratings and plans for improvement.

• Driving key strategic initiatives while identifying and developing new business acquisition opportunities in order to deepen market penetration in the allocated areas and enhancing the client base..
• Provided exceptional support to existing customers, leading to increased repeat business and referrals.
• Increased sales revenue by developing and implementing strategic territory plans.
• Closely monitored the operations to ensure efficiency in all aspects of the operations from Pickup to Delivery along with connectivity

• Successfully launched OLA in Belgaum Region.
• Responsibilities included business development, supplier sourcing, brand awareness, vendor and driver management and problem
  resolution.
• Additional Responsibility of Accounts Payable of, Belgaum, Hubli, Bellary and Kalaburgi

• Contract Analysis and Management.
• Attending process related Queries.
• Preparation of monthly Spend report
• Procession requisition and fulfillment