ABDUL WAHAB
Store Manager
New Delhi
Summary
Seeking a challenging role in FMCG, Quick Commerce, E-commerce, and Supply Chain Management where I can apply my expertise in logistics, inventory management, and operations to drive efficiency and support organizational growth.
Overview
5
5
years of professional experience
1
1
Language
Work History
Department Manager
Reliance Retail Limited
06.2024 - 07.2025
- Oversee daily warehouse operations, ensuring everything runs smoothly and efficiently.
- Manage and optimize inventory levels, ensuring products are available and well-stocked.
- Implement visual merchandising strategies to enhance warehouse appearance and boost sales.
- Provide excellent customer service, addressing customer needs and resolving issues promptly.
- Lead and supervise store staff, providing guidance, training, and performance evaluations.
- Manage warehouse budgets, oversee financial transactions, and ensure budget compliance.
- Build and maintain relationships with vendors and suppliers, ensuring timely stock replenishment.
- Ensure warehouse compliance with health and safety regulations and company policies.
- Prepare reports on sales, financials, and inventory for upper management review.
- Everyday Activity
Assistant Store Manager
Blink Commerce Pvt Ltd (Blinkit)
08.2023 - 12.2023
- To maintain Store SLA, Inventory sanity, First mile & Live Operation and Last mile
- Responsible for managing in-store operation processes such as inbound, inventory management, and outbound operations
- To maintain operational Service Level Agreement (SLA) & metrics
- To track live complaints, and in-store average picking time
- To update MIS daily
- To fill tracker sheet of RLPO, Manual negative positive
- To ensure daily picking of DN, RTS, and RSTO
- To maintain inventory fill rate
- Manpower management
- To make a roaster of manpower
- Training of in-store new manpower & delivery partners
- Ensure implementation and adherence to all SOPs as a part of express store operation
- Performance monitoring
- Root cause analysis (RCA) of problems & planning corrective actions
- Lead, manage, and motivate a full express stores team within a time-sensitive & demanding operational environment
- Ensuring safety & quality compliance across the premise
- Job Descriptions
- Everyday Activity
Team Leader
Milkbasket
06.2020 - 06.2023
- I manage a multilayer team of 250+ executives and analyze reports such as quality complaints, pilferage, etc., to drive improvements.
- Planning, implementing and managing receiving, arranging and issuing strategy
- To check picking performance while picking
- To ensure packing starts and ends on time
- To make reports related to the packing process daily
- To ensure that packing SOPs are being followed on the table
- To give training to new manpower
- To ensure that dispatch should be on time
- To brief the team daily regarding the picking & packing process
- To mail the bag costing and roll costing sheet to the admin team daily
- To ensure that MISQCAT is followed
- To make cluster alignment sheet.
- Organize, coordinate, and execute delivery of finished goods, including transportation arrangements, and ensure appropriate documentation.
- To track delivery status.
- To track delivery report
- To make delivery instructions sheet.
- To report vehicle breakdowns, lift permit in society entry issues etc.
- To apply the estimated time of arrival (ETA) of delivery in case of bad weather conditions like rain, fog etc.
- To track live issues.
- Process enhancement improving SLA and rest factors.
- To make sure that major issues like OND, and PD SPOILT should be resolved.
- Manage the returns to the Warehouse and ensure items are dealt with promptly and returned to stock/supplier.
- Maintain regular communication with last-mile managers to update on any supply challenges.
- Follow up with stock controllers to ensure that stock movements and stock-keeping standards are maintained in line with company guidelines.
- Responsible for investigating stock discrepancies, including negatives, unfound and sold out, and reporting the information to relevant managers including the finance team.
- Job Description
- Everyday Activities First Mile
- Everyday Activities Last Mile
Education
B. Tech - Electrical and Electronics Engineering
Jharkhand Rai University
India01-2017
Skills
- Good analytical & problem-solving skills with Data-driven Good written and verbal communication skills
- Good people management skills
- Sound knowledge of Warehouse Operations
- Logistics Management, Distribution & Network Management
- Vendor Management, Cost Management/Compliance Management
- Manage and negotiate change orders related to scope, time, and value
- Hands-on work with business information systems
- Knowledge of customer and consumer buying behaviour
- Ability of Supply chain leadership decisions
- MS Office [Word, Excel]
- SAP Software
- 6 Sigma Assessment
Interests
Supply Chain & Logistics Management, Inventory Planning & Control, Warehousing & Distribution, Quick Commerce Operations, E-commerce Fulfillment & Last-Mile Delivery, Process Optimization & Cost Efficiency, Customer Experience & Service Excellence
Timeline
Department Manager
Reliance Retail Limited
06.2024 - 07.2025
Assistant Store Manager
Blink Commerce Pvt Ltd (Blinkit)
08.2023 - 12.2023
Team Leader
Milkbasket
06.2020 - 06.2023
B. Tech - Electrical and Electronics Engineering
Jharkhand Rai University
DECLARATION
All the information above is accurate to my knowledge and belief. Place: Delhi (India)
PERSONAL PROFILE
- Date of Birth: 24th Feb. 1994
- Sex: Male
- Marital Status: Unmarried
- Nationality: Indian
- Permanent Address: Hasan Karharia, Anjana, Hanwara, Godda, Jharkhand- 814154 India.
- Passport Number: P9786327 (Valid)