Abdul Alim Abdul Kalim Shaikh
Nanded,MH
Summary
Dynamic professional with a proven track record at HDFC Bank, excelling in sales growth and team leadership. Skilled in process development and cost analysis, I successfully enhanced customer satisfaction and streamlined operations, driving profitability. Committed to staff training and fostering positive relationships, I consistently deliver impactful results in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Deputy Manager
Hdfc Bank
02.2020 - Current
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
- Interviewed, performed background checks, hired, and trained Number of associates in Year.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Operations Manager
Credit Grameen Access Ltd
02.2019 - 02.2020
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Sales Officer
Hdfc Bank
06.2013 - 12.2018
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Updated and maintained websites to drive conversion rates as well as business and consumer sales.
- Investigated competitive landscape to anticipate negative business impacts.
- Prepared sales reports with informative graphs and charts to outline key data.
- Implemented use of Facebook, Twitter and Instagram platforms for product marketing and promotion.
- Recommended and implemented strategic initiatives targeting new business to increase sales Number%.
- Built relationships with customers and community to establish long-term business growth.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
MBA - Finance
Swami Ramanand Teerth University Nanded
Nanded06.2011
B.com - Accounting
Swami Ramanand Teerth University Nanded
NANDED 06.2008
Skills
- Process and procedure development
- Cost analysis and savings
- Purchasing and planning
- Sound skills in sales
- Performance improvements
- Staff training and development
- Sales strategics
- Budget assistance
- Sales reporting
- Team leadership
- Sales growth
Languages
Hindi
Advanced (C1)
Marathi
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Deputy Manager
Hdfc Bank
02.2020 - Current
Operations Manager
Credit Grameen Access Ltd
02.2019 - 02.2020
Sales Officer
Hdfc Bank
06.2013 - 12.2018
MBA - Finance
Swami Ramanand Teerth University Nanded
B.com - Accounting
Swami Ramanand Teerth University Nanded