Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abdul Alim Abdul Kalim  Shaikh

Abdul Alim Abdul Kalim Shaikh

Nanded,MH

Summary

Dynamic professional with a proven track record at HDFC Bank, excelling in sales growth and team leadership. Skilled in process development and cost analysis, I successfully enhanced customer satisfaction and streamlined operations, driving profitability. Committed to staff training and fostering positive relationships, I consistently deliver impactful results in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Deputy Manager

Hdfc Bank
02.2020 - Current
  • Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
  • Interviewed, performed background checks, hired, and trained Number of associates in Year.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Operations Manager

Credit Grameen Access Ltd
02.2019 - 02.2020
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Increased profit by streamlining operations.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Sales Officer

Hdfc Bank
06.2013 - 12.2018
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Updated and maintained websites to drive conversion rates as well as business and consumer sales.
  • Investigated competitive landscape to anticipate negative business impacts.
  • Prepared sales reports with informative graphs and charts to outline key data.
  • Implemented use of Facebook, Twitter and Instagram platforms for product marketing and promotion.
  • Recommended and implemented strategic initiatives targeting new business to increase sales Number%.
  • Built relationships with customers and community to establish long-term business growth.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

MBA - Finance

Swami Ramanand Teerth University Nanded
Nanded
06.2011

B.com - Accounting

Swami Ramanand Teerth University Nanded
NANDED
06.2008

Skills

  • Process and procedure development
  • Cost analysis and savings
  • Purchasing and planning
  • Sound skills in sales
  • Performance improvements
  • Staff training and development
  • Sales strategics
  • Budget assistance
  • Sales reporting
  • Team leadership
  • Sales growth

Languages

Hindi
Advanced (C1)
Marathi
Advanced (C1)
English
Upper intermediate (B2)

Timeline

Deputy Manager

Hdfc Bank
02.2020 - Current

Operations Manager

Credit Grameen Access Ltd
02.2019 - 02.2020

Sales Officer

Hdfc Bank
06.2013 - 12.2018

MBA - Finance

Swami Ramanand Teerth University Nanded

B.com - Accounting

Swami Ramanand Teerth University Nanded
Abdul Alim Abdul Kalim Shaikh