Abdul Forid Sk
Collection Manager
Murshidabad,Westbengal
Summary
Highly-qualified Collections Manager adept at helping customers develop effective payment plans using persuasive communication skills and knowledge of financial options. Bringing more than 4 years of billing-related experience. Detail-oriented Collections Manager familiar with regulatory and legal guidelines addressing collections procedures. Establishes effective department workflow and maximizes employee compliance, productivity and success in resolving payment issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Collection Manager
Veritas Finance Pvt Ltd
Murshidabad
06.2022 - Current
- Enhanced collection efficiency by implementing effective strategies and streamlining processes.
- Reduced delinquency rates through vigilant monitoring and proactive communication with clients.
- Increased recovery rate by consistently meeting and exceeding targets set by management.
- Improved customer relationships through effective negotiation and conflict resolution techniques.
Senior Collection Executive
Axis Bank Pvt Ltd
Murshidabad
01.2020 - 05.2022
- Improved collections success by implementing effective strategies for contacting delinquent clients and negotiating payment plans.
- Reduced bad debt losses through diligent monitoring of accounts receivable and timely follow-up with customers.
- Enhanced department efficiency by streamlining collections procedures, resulting in faster resolution of outstanding balances.
- Boosted client satisfaction by maintaining open lines of communication and providing flexible payment options when appropriate.
Education
Intermediate -
Natungram High School
Murshidabad 2012
Higher Secondary -
Natungram High School
Murshidabad 2014
Graduation (B.A) -
Subhash Chandra Bose Centenary College
Murshidabad 2018
Skills
- Problem-Solving
- Excellent Communication
- Active Listening
- Team building
Accomplishments
- Supervised team of 6 staff members.
Certification
DRA Certified In IIBF
Languages
Bengali, Hindi, English
Personal Information
- Father's Name: Romel Sk
- Date of Birth: 02/23/1996
- Gender: Male
- Nationality: Indian
- Marital Status: Yes
- Religion: Islam
Disclaimer
I hereby declare that all the information provided here is true to the best of my knowledge.
Timeline
Collection Manager
Veritas Finance Pvt Ltd
06.2022 - Current
Senior Collection Executive
Axis Bank Pvt Ltd
01.2020 - 05.2022
Intermediate -
Natungram High School
Higher Secondary -
Natungram High School
Graduation (B.A) -
Subhash Chandra Bose Centenary College