Dedicated and detail-oriented healthcare support professional with hands-on experience in vaccine clinic operations, specializing in patient registration, medical record verification, and administrative support. Proven ability to communicate effectively with diverse patient populations, assist with healthcare documentation, and ensure compliance with privacy and safety regulations. Recognized for maintaining accuracy under pressure and contributing to efficient clinic workflows in high-volume public health settings. Currently enrolled in nursing school, further developing clinical knowledge and skills to support a future career in patient care.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Registration Member
Indiana Immunization Coalition
05.2024 - Current
Patient Interaction:
Provided friendly, professional service when interacting with patients; answered questions and addressed concerns regarding vaccinations with empathy and clarity. Maintained a welcoming environment for individuals of all ages and backgrounds.
Vaccine Record Management:
Reviewed and updated patient vaccine records for accuracy, ensuring compliance with medical documentation standards and privacy regulations (HIPAA).
Vaccine Recommendation:
Assessed patient vaccine history and recommended appropriate vaccines based on CDC guidelines, age, and health status. Educated patients on vaccine options, potential side effects, and the importance of immunization.
Data Entry and Documentation:
Accurately entered patient information and vaccination data into electronic health systems and clinic databases. Maintained organized records to support clinic reporting and audit requirements.
Patient Registration:
Registered patients upon arrival, collected necessary demographic and health information, and verified insurance or payment eligibility when required.
Form Assistance:
Assisted patients with completing consent forms and other documentation, providing clear explanations and guidance to ensure understanding and accuracy.
Team Collaboration:
Worked closely with nurses, pharmacists, and other healthcare staff to maintain smooth clinic operations and efficient patient flow, especially during high-volume vaccination events.
Administrative Support:
Prepared paperwork, managed supplies at the registration desk, and helped ensure stations were stocked with forms, PPE, and other necessary items.
Infection Control & Safety Compliance:
Adhered to all safety protocols, including mask-wearing, hand hygiene, and social distancing, to maintain a safe environment for patients and staff.
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