Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Work Availability
Quote
Timeline
GeneralManager
ABDULKADAR GHANCHI

ABDULKADAR GHANCHI

Sarkhej, Ahmedabad

Summary

Focused Individual adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

8
8
years of professional experience

Work History

Hotel Manager

Hotel Decent
Surat
04.2019 - Current
  • Provided exceptional service and assistance to guests upon check-in.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Oversaw day-to-day operations of 21-room hotel with staff of 16 employees
  • Supervised team of 6 front desk agents and helped to resolve issues arising during shifts
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Increased customer service ratings through personable service.
  • Assigns tasks to hotel staff such as receptionists, kitchen staff, and office staff.
  • Plan and implement all daily hotel operations.
  • Adherence to health and safety regulations.
  • Review Daily Income Report, Workforce Report, and Monthly Income Statement.

Store Manager

M2 Enterprise
Auckland
07.2016 - 10.2018
  • Provide customer service by greeting and assisting customer and responding to customer inquiries and complaints
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Inventory stock and reorder when inventory drops to specified level
  • Instruct staff on how to handle difficult and complicated sales
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Keep records of purchases, sales, and requisitions
  • Enforce safety, health, and security rules.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control and store opening and closing procedures.

Head Boy

Ganpat University
Kherva
07.2013 - 03.2015
  • Initiate, facilitate, and moderate classroom discussions
  • Acted as positive role model for team participants and in community.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Supervise and monitor students' use of tools and equipment
  • Observe and evaluate students' work to determine progress, provide feedback, and make suggestions for improvement
  • Participate and plan campus and community events.
  • Forged cooperative relationships to recruit new players to Chess program

Education

National Diploma - Business management, Plan Procurement, Human Resource management

Imperial College of New Zealand
Auckland, New Zealand
04.2018

National Diploma - Business management, Plan Procurement, Human Resource management

Imperial College of New Zealand
Auckland, New Zealand
04.2018

Skills

  • Administrative Support
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Building Customer Trust and Loyalty
  • Calm and Professional Under Pressure
  • Social Media Networking
  • Strategic Planning
  • Special Event Coordination
  • Procurement Strategies
  • Operational Efficiency
  • Vendor Interaction
  • Personnel Supervision and Training

Affiliations

  • Rotary Club of Emory Druid Hills
  • Lions Club of Ahmedabad Artisan
  • Rotaract Club of Atlanta Metro
  • Narayan Seva Sansthan

Languages

eng
Bilingual or Proficient (C2)
guj
Bilingual or Proficient (C2)
hin
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The best way out is always through.
Robert Frost

Timeline

Hotel Manager

Hotel Decent
04.2019 - Current

Store Manager

M2 Enterprise
07.2016 - 10.2018

Head Boy

Ganpat University
07.2013 - 03.2015

National Diploma - Business management, Plan Procurement, Human Resource management

Imperial College of New Zealand

National Diploma - Business management, Plan Procurement, Human Resource management

Imperial College of New Zealand
ABDULKADAR GHANCHI