Dynamic leader with a proven track record in project management and capacity control, enhancing operational efficiency at Air India. Result-driven professional with over 16 years of experience in the aviation industry, specializing in Project Management, Vendor Management, Business Development, Sales and Marketing, Cargo Pricing, Key Account Management, Agent Management, Client Servicing, and Team Management. Currently associated with Air India, based in HQ Gurgaon
Project Management : Lead strategic initiatives to optimize ULD management processes, ensuring seamless operations across our network while collaborating closely with outsourced solutions.
Spearhead high-impact projects aimed at enhancing ULD utilization and efficiency, overseeing the entire project lifecycle from planning through execution. By cultivating strong partnerships with Service provider and negotiating service agreements aligned with our operational goals
Facilitated cross-departmental collaboration to address challenges in ULD handling, leveraging insights from various teams to enhance service delivery and operational efficiency
Established and maintained strong relationships with IATA agents to achieve revenue objectives for BOM, enhancing collaboration and trust to drive sales growth.
Directed and controlled the performance of GSA to ensure that ET Cargo goals and corporate account objectives were consistently met, fostering a proactive sales environment.
Negotiated both short- and long-term pricing agreements that aligned with regional revenue goals, ensuring mutual benefit for both the airline and its partners.
Implemented business automation solutions using systems at the station level, streamlining operations and improving efficiency.
Compiled daily reports on loads, advanced booking profiles, and route performances, enabling stations to meet cargo targets through data-driven insights.
Responsible for analyzing flight performance, identifying trends and Implementation of measures to enhance revenue opportunities on a network level.
Implement revenue management principles on flights to optimize revenue on all inbound and outbound flights in order to attain the budgeted revenue collectively for the annual fiscal year
Liaise with GSA and worldwide business unit heads within and outside Jet Airways for all including Audit prices/FSC and due carrier concerns and issues.
Identify and Compute cargo capacity available in-terms of weight, volume, and ULD (Unit Load Device) of every passenger flight, derived based on passenger bookings, baggage trends, weather conditions en-route, aircraft allocation etc. and adjust the capacity in CARGOSPOT to support cargo reservations and sales teams across the network.)
Implement capacity management and revenue optimization techniques at flight level of passenger flights by establishing the right product/density mix, yield per ton permanent bookings/allotments and distribute capacity to the network in an efficient and effective manner to achieve commercial objectives.
Responsible for comprehensive handling of import airside activities as per Customs, IATA and ICAO Regulations
Responsible for scrutinizing the import documents provided by Airlines for segregation of different categories of import cargo- Dangerous Goods, Vulnerable cargo, Perishable cargo
Responsible for supervising and coordinating with outsourced GHA for proper and timely de-stuffing, segregation of different categories of cargo and correct stacking of cargo at designated locations.
Prepare Flight Segregation reports for submission to Customs and Airlines after completion of Import flight check.
Monitor outsourced manpower for correct data entry in Cargo Software to facilitate smooth airside and landside
Facilitate trans-shipments on interline carriers and international carriers.
Protect space for regular movement of Perishable
Data capture of export airway bills. To Unities the cargo as per load plan and category. Manifesting cargo units as per loading details. Preparing dead load statement and NOTOC for Valuables, Perishables, and Dangerous goods.
Sent electronic data interface messages for movement of cargo on flights.
Planning Current and Future flights to ensure maximum utilization of space to achieve tonnage and revenue targets.
Coordinating with GHA Staff about loading the cargo as per priority. Ensure Offloads are re-booked and advised to the customer
Palletized cargo items as per BAWC standard
Accepted Import General Manifest (IGM) , Export General Manifest (EGM) numbers from customs department.
Ensure that all shipments of restricted articles are properly handled and processed in full compliance with the current edition of the IATA DGR and are loaded accordingly.
Handling VAL Shipments Import and Export Ensuring Safe and Accurate Deposition in Respective Strong Room
Assisting in Import Documentation For Cargo Checking ,Issuing Delivery Order and Follow-up With Consignee For Customs And Airport Authority Formalities For Faster Delivery Of shipments