ABDUL KARIM SHAIKH
Mumbai
Summary
Dynamic professional with proven expertise in team leadership and CRM management at Informa Markets. Successfully enhanced event operations and client satisfaction through effective training and stakeholder engagement. Adept at driving sales coordination and lead generation, ensuring seamless execution of major B2B exhibitions while fostering a collaborative team environment. Resourceful Deputy Team Leader known for productivity and efficient task completion. Specialize in strategic planning, team coordination, and conflict resolution. Excel in leadership, communication, and problem-solving to enhance team performance and meet organizational goals. Maintain focus on continuous improvement and adaptability to drive success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Deputy Team Leader – Business Support Services
Informa Markets (UBM India Ltd)
Mumbai
10.2017 - Current
- Managed backend operations for major B2B exhibitions and awards, including SATTE, ACREX, REI, FI, Propak, Cosmoprof, and Vitafoods.
- Led a team of six to support sales and marketing teams with client onboarding, registration, and reporting.
- Facilitated training sessions to enhance team skills and knowledge in industry standards.
- Maintained CRM systems and dashboards to support sales forecasting and pipeline tracking.
- Collaborated with cross-functional teams to ensure smooth event execution and client satisfaction.
- Led team meetings to discuss progress, address challenges, and strategize solutions.
Education
Bachelor of Management Studies -
Mumbai University
Mumbai, IndiaSkills
- Team Leadership
- Training
- Sales Coordination
- CRM Management
- Event Operations
- Event Execution
- Lead Generation
- Fingoh
- MS Office Suite
- Word
- Excel
- PowerPoint
- Outlook
- communication
- Stakeholder engagement
- Effective communication
Awards
- Best Visitor Conversion, 2023
- Team Player of the Year, 2021
Accomplishments
- Best Visitor Conversion – 2023
- Team Player of the Year – 2021
Timeline
Deputy Team Leader – Business Support Services
Informa Markets (UBM India Ltd)
10.2017 - Current
Bachelor of Management Studies -
Mumbai University