Abdul Khadar AK
Bengaluru
Summary
Dedicated and personable Customer Support Representative with over 1 years of experience in delivering exceptional service across various communication channels. Proven ability to handle a high volume of customer inquiries and resolve issues efficiently while maintaining a positive attitude.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Executive
ison xperiences
Bengaluru
2023.12 - Current
- Handle incoming and outgoing customer calls, address inquiries, resolve issues, and provide information about products or services.
- Provide technical assistance and troubleshooting for technical issues related to products or services.
- Help customers understand how to use products or services effectively.
- Update and maintain accurate customer information in the company’s database.
Education
High School Diploma -
Institution of D.V.S Polytechnic Shivamogga
Shivamogga2023-10
Skills
- Customer Relationship Management
- Team Management
- Communication
- Computer knowledge
- MS Office
- Time Management
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Kannada
Advanced (C1)
C1
Certification
- Certificate of internship
- Certificate of participation
- Certificate of accomplishment
- Infosys springboard
ACHIEVEMENTS
Springboard cloud computing certificate.
Infosys (Remote)
- Introduction to cloud computing
- Essential of cloud computing
Timeline
Customer Service Executive
ison xperiences
2023.12 - Current
High School Diploma -
Institution of D.V.S Polytechnic Shivamogga
- Certificate of internship
- Certificate of participation
- Certificate of accomplishment
- Infosys springboard
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