Summary
Overview
Work History
Education
Skills
I write Urdu shayri
Timeline
ABDULLA FAHAD

ABDULLA FAHAD

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

3
3
years of professional experience

Work History

Support Ops specialist

Amazon
Hyderabad
06.2020 - Current
  • Problem solving and analytical skills to authenticate sellers and complex transactions.
  • Investigation and elimination of online E-commerce fraud.
  • Safeguarding Amazon Sellers from various frauds and providing best customer experience.
  • Consistent in meeting targets in terms of quality and productivity in a quarterly basis with top-tier performance.
  • POC's for Quality Audits and AIS for the team, where we share the best practices which would minimize the defects and betterment in the process in Amazon.
  • Verifying the documents provided by the sellers.
  • Providing accurate reimbursements to the sellers.
  • Has worked on 3 different projects, after implemented, resulted in time and money saving.
  • Acted as a team POC for any queries related to process knowledge for a team of 20 members.

Education

MBA - businessadministration

Amjad Ali Khan College of Business Administration., Hyderabad
10.2017 - 2019.09

B.COM - Marketing And Advertising

St. Mary's College , Hyderabad
06.2014 - 2017.06

Intermediate - Commerce

St. Mary's College, Hyderabad
06.2012 - 2014.05

Skills

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I write Urdu shayri

Im a huge fan of Ustaad Nusrath Fateh Ali Khan and inspired by Ahmed Faraz and Ghazals of Ustaad Nusrath Fateh Ali Khan I learned Urdu language and started writing poetry (Shayari).

Would love to share them with my colleagues.

Timeline

Support Ops specialist - Amazon
06.2020 - Current
Amjad Ali Khan College of Business Administration. - MBA, businessadministration
10.2017 - 2019.09
St. Mary's College - B.COM, Marketing And Advertising
06.2014 - 2017.06
St. Mary's College - Intermediate, Commerce
06.2012 - 2014.05

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ABDULLA FAHAD