MOHD ABDUL MOBIN
Darbhanga,IN
Summary
- Total Eleven years' experience. Complete knowledge of hotels.
- Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
- Complete knowledge of hotels operations.
- Excellent eye for details, can carry out actions to improve the appearance of the property, and employees as well as establish relevant actions that meet guest's expectations.
- Strong computer skills especially word processing, hotel operating systems and spreadsheet creation.
- Top notch Manager with experience in day-to-day management of hotel and its staff with commercial accountability for planning, organizing and directing all hotel services, including front office (reception, concierge, and reservation), housekeeping.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Reception manager
Hotel Royce Executive
Mumbai, India
06.2017 - Current
- Managed invoicing and payments for contractors, vendors and suppliers through 10AM to 4:00PM process.
- Maximised occupancy rates by optimising reservation and housekeeping processes.
- Managed hotel budgets through careful planning and business strategy.
- Trained and supervised 25+ staff to deliver world-class customer service.
- Maximised revenue potential by optimising bookings to best leverage venue capacity.
Housekeeping Cleaner
Hotel Moin
Mumbai, Maharashtra
02.2014 - 12.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Reception manager
Hotel Pearl View
Mumbai, India
04.2016 - 04.2017
- Managed invoicing and payments for contractors,
- Maximised occupancy rates by optimising reservation and housekeeping processes.
- Managed hotel budgets through careful planning and business strategy.
- Trained and supervised 25+ staff to deliver world-class customer service.
Reception assistant
Hotel Palace Residency
Mumbai, India
01.2015 - 01.2016
- Kept reception area clean and neat to give visitors positive impression of the company.
- Maintained accurate and up-to-date records for smooth handovers.
- Handled office petty cash and maintained flawless records.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Answered and helped resolve enquiries from clients, vendors and general public.
Education
High School Diploma - Arts
High School Tarwara
Darbhanga, Bihar 01.2011 - 04.2013
Skills
- Hotel administration
- Cleaning team inspection
- People management
- Invoicing
- [Software] reservations system
- Delivery driving
- Daily pick-up records
- Google maps navigation
- Passenger assistance
- Guest experience improvement
Languages
Hindi
Proficient (C2)
English
Intermediate (B1)
Affiliations
- Cricket Gaming Video Tourism & Learning
Timeline
Reception manager
Hotel Royce Executive
06.2017 - Current
Reception manager
Hotel Pearl View
04.2016 - 04.2017
Reception assistant
Hotel Palace Residency
01.2015 - 01.2016
Housekeeping Cleaner
Hotel Moin
02.2014 - 12.2024
High School Diploma - Arts
High School Tarwara
01.2011 - 04.2013
Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balancePaid time offFlexible work hoursCompany CultureSimilar Profiles
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