Abdul Rahiman Theruvath
Kasaragod
Summary
Dynamic professional with a proven track record at American Candy Shop, excelling in customer relationship management and cash handling. Adept at fostering customer loyalty and enhancing sales through effective communication and problem-solving skills. Committed to maintaining high standards of quality assurance and operational efficiency in fast-paced environments.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Pizza Maker
Balti cottage
Alness
09.2024 - 03.2025
Counter Person
gift box britian
London
05.2022 - 08.2024
Sales Assistant
American candy shop
London
04.2021 - 04.2022
- Managed cash register transactions accurately and efficiently.
- Assisted customers with returns, exchanges and refunds.
- Answered customer inquiries regarding product features, pricing, and availability.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Fostered relationships with customers to expand customer base and retain business.
- Handled returns and exchanges according to company policies.
- Computed purchases and received and processed cash or credit payment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
Education
BBA - Business Management
University of Greenwich
United Kingdom07-2025
Skills
- Customer relationship management
- Data analysis
- Inventory management
- Sales forecasting
- Effective communication
- Team collaboration
- Problem solving
- Food safety
- Order processing
- POS systems
- Food processing
- Kitchen organization
- Team building
- Self motivation
- Multitasking capacity
- Teamwork
- Restock workstations
- Order taking and processing
- Customer Orders Fulfillment
- Customer service
- Quality assurance
- Cash handling
- Operations management
- Food packaging
- Weights and measurements
- Time management
- Knife handling
- Quality control
Languages
English
First Language
Malayalam
Advanced (C1)
C1
Timeline
Pizza Maker
Balti cottage
09.2024 - 03.2025
Counter Person
gift box britian
05.2022 - 08.2024
Sales Assistant
American candy shop
04.2021 - 04.2022
BBA - Business Management
University of Greenwich