Abdul Rahman A.N.

• Perform complete CDD for Small and Medium Enterprise Customers which includes Account opening and Maintenance (KYC/AML).
• Examining due diligence documents and information on customer file based on specific trigger events, making sure that they're adequate.
• Strong communication skills to explain reasons for our KYC requirements, to manage Client expectations regarding our processing times, and to always deliver excellent Client experience.
• Verifying KYC documents as required to corporate company individuals and entities according to our client's regulations and Unwrapping Entities, directors, shareholders, secretaries and Ultimate beneficial owner (UBO) details.
• Calculate Shareholding percentage (Dilution) for UBOs to understand their threshold for proper KYC based on Risk Rating.
• Operate within agreed business service level agreements (SLA)
• Proactively contacting required teams / banks to obtain customer information relating to alerts received whilst adhering to strict controls.
• Performing reputational checks, including politically exposed persons screenings and adverse and sanction checks.

• Investigate and monitor of any suspicious activities of customers account transaction and make recommendations for further review or closure
• Verify identification details of customer.
• Handling outreach team which works on queries and missing information regarding customer's account via E mail.
• Processing both residential and commercial customers.
• Interacting with relationship managers through email communication for customer information's
• Screening customer through AML and Sanctions Screening
• Following policies and procedures of regulators
• Verifying SOW for customer with transactions done for particular account.

• Analyzing rates for customers and issue block if any fraudulent occurs.
• Verifying records, Quality Checks, provide training to team members and monitoring.
• Reviewing mails notifications and processing same on time.
• Attending calls with clients for new process implementations.
• Preparing invoices to customers and processing invoices.
• Managing colleagues, workloads and deadlines.
• Analyzing pricing for special by running macros.
• Reviewing invoicing prices for customers, to check profit or loss.
• Reviewing and auditing for customers billed rates.