Abdul Razak
Chennai,Tamilnadu
Summary
Skilled Demo Specialist with broad experience in product demonstration and customer engagement. Strengths include a strong understanding of product features, ability to adapt presentation style to audience needs, and proficiency in building immediate rapport with potential customers. Known for the ability to increase product awareness effectively leading to sales growth.
Overview
13
13
years of professional experience
Work History
Lead Demo Specialist
KARAM SAFETY PVT LTD
CHENNAI
11.2011 - Current
- Developed and delivered engaging product demonstrations to potential customers.
- Provided technical support to customers during the demonstration process.
- Maintained accurate records activities, customer feedbacks.
- Conducted survey on customer needs, preferences.
- Created and updated product information materials for use in presentations.
- Organized events such as webinars and conferences to showcase products.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Collaborated with internal teams to ensure timely delivery of demo requests.
- Attended trade shows and industry events to network with potential customers.
- Generated reports on demo performance metrics for management review.
- Trained sales staff on how to effectively demonstrate products or services.
- Advised clients on best practices for using products or services after purchase.
- Assessed customer requirements and recommended appropriate solutions.
- Demonstrated features of new releases or upgrades of existing products.
- Provided follow-up support by answering questions about product usage.
- Answered customer questions about products to overcome objections and promote sales.
- Promoted products through demonstrations and suggestive selling.
- Gave samples of products to passing customers.
- Promoted company products through scheduled demonstrations.
- Delivered public demonstrations for crowds at stores, trade shows and conferences.
- Conducted product demonstrations to explain details, highlight features and show use.
- Maintained professionality and efficiency while working closely with leadership.
- Reviewed product displays before and after demonstrations to check for proper product arrangement.
- Collected contact information from interested customers to follow up with additional sales and product information.
- Learned about company history and products to present detailed information to customers.
Education
BBA - Business Administration
Annamalai University
ChidambaramSkills
- Client Relationship Building
- Customer Engagement
- Strong presentation skills
- Product Demonstration
- Marketing
- Salesmanship
- Product display
- Training and coaching
Accomplishments
- Received best Demo Specialist Award in 2022
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Lead Demo Specialist
KARAM SAFETY PVT LTD
11.2011 - Current
BBA - Business Administration
Annamalai University
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