As an Team leader Operations , it is important to track and analyze key performance indicators (KPIs) to evaluate the effectiveness of the sales team's efforts. The most important KPI is sales revenue, followed by sales growth, conversion rate, average deal size, sales pipeline, customer acquisition cost, customer lifetime value, and sales activity. By monitoring these metrics, an associate manager can identify areas for improvement and make data-driven decisions to optimize the sales process and risk management. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.