Vamsi Reddy
Supply Chain Capacity Planner
Bengaluru
Summary
Results-driven Capacity Planner with a keen analytical mindset, adept at forecasting and optimizing resources for seamless operations. Proven in assessing current and future needs, implementing scalable solutions, and ensuring optimal performance. Committed to enhancing efficiency through strategic resource allocation.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Demand Planner
Amazon
Bangalore
10.2024 - Current
- Supported introductions of Oracle forecasting tool by working closely with Product Management teams to develop accurate launch forecasts based on historical analogs and time series analysis. Achieved 85.6% forecast accuracy for global demand.
- Communicated demand plans to manufacturing sites, vendors and RAD sites to resolve gaps between demand and supply plans for APAC region.
- Presented monthly forecast updates to senior management, highlighting key changes and risks in the demand outlook.
- Enhanced customer satisfaction with timely product availability through accurate demand forecasting.
- Championed a culture of continuous improvement within the Demand Planning team by regularly reviewing processes, tools, and methodologies for potential enhancements.
- Reduced inventory costs by optimizing safety stock levels and effectively managing obsolete items.
Capacity Planner
Amazon
Bangalore
12.2021 - 09.2024
- Headcount planning for 5 large last mile Delivery stations across UK & Southern EU region.
- Benchmarked planning across North & South America to Implement best practices in SEU.
- Performed TMS study and suggested opportunities across ESOAR for cadence optimization yielding gearing ratio of 1:6 from 1:4.
- Managed the implementation of ALPS planning tools, navigating diverse jurisdiction restrictions across the UK & EU region.
- E2E planning to utilize flex-up available across stations in SEU to achieve better utilization resulting in USD 910K saving.
- Implemented TPH bridging process, optimizing Bucketization for TPH variance after engaging with 150+ stakeholders in EU last mile. Developed innovative logics and methodologies to identify root causes, resulting in a substantial 618 bps improvement in TPH on EU level. Ongoing efforts to replicate this successful bridge process in NA.
- Innovated and streamlined absence forecasting post ALPS rollout in ES, reducing variance from 10.66% (Week 14 to Week 17) to an average of 0.91%. ultimately automating absence ingestion process, saving 413 hours annually for ES.
- Recognized potential issues with inventory and quality control and engineered changes
Program Manager
Amazon
Bangalore
03.2020 - 11.2021
- Managed high severity incidents by running conference calls with different teams to mitigate risks to metrics, customer experience and associate experience.
- Coordinated with Operations, Global Outsourcing, HR/Recruiting and Finance teams to analyze historical data and forecast demand.
- Supported GCC team in day-to-day operation by maintaining constant communication with site operations, senior leadership, technology teams and other internal clients on status of real time metrics and customer experience.
- Defined and scoped projects by working closely with internal teams leading to contact reductions of 512K YoY.
- Created new reporting & analytic opportunities by analyzing and understanding key planning processes
- Performed dive deep into data/process by identifying problems and presented optimal solutions to leadership.
- Support local site management teams to optimize staffing requirements and successfully attained 99.9% service levels during peak 2021.
Customer Service Manager
Amazon
Pune
07.2017 - 03.2020
- Leading and developing a team of 20-30 associates.
- Reviewed and analyzed performance metrics and drove improvement, problem solving and team evaluation with follow up corrective plans.
- Identified customer-impacting issues for Prime members, implementing solutions and process improvements to increase customer satisfaction.
- Implemented tracking mechanism for Prime retention in Prime CS team, successfully retaining 500k $ worth of business within 6 months.
- Partnered with stakeholders like Workflow ,GCC as well as other CS India sites, identify and report significant volume and capacity changes, taking real time decisions to achieve service levels
- Identified process gaps and reduce systemic defects.
Procurement Executive
Kohinoor Steel (P) LTD
Bangalore
08.2013 - 12.2014
- Testing quality of metal used
- Figured out mode of digital communication viz-a-viz company size
- Procurement of raw materials
- Met with marketers of major Steel manufacturing companies in Karnataka
- Maintains positive and professional demeanor always portraying company in positive light and effectively managing sensitive issues
- Liaise with other departments such as Customer Service or Payments teams as required to resolve Customers’ issues and questions.
Education
MBA - Finance
Alliance School of Business
Bengaluru 06.2015 - 05.2017
Bachelor of Science - Mechanical
Atria Institute of Technology
Bengaluru 09.2009 - 07.2013
Skills
Innovation and process improvement
Strategic program management
Cost management
Capacity and performance assessment
Stakeholder management
Sales and operations planning
Data interpretation
ERP system experience
Product management
SQL querying
Accomplishments
- Outstanding Leader Award | Q3 2017, Q3 2019 & Q1 2020.
- Planned 6 product transfers along with time line across units, resulting in optimized network.
- 15% capacity enhancement by implementing automated Absence, attrition and MET forecasting models.
- Team player and innovator award Q1 2024.
Certification
CFA level 1
2018-Present
Financial modeling certification
2018-Present
Six Sigma green belt Bangalore
2022-Present
Timeline
Demand Planner
Amazon
10.2024 - Current
Capacity Planner
Amazon
12.2021 - 09.2024
Program Manager
Amazon
03.2020 - 11.2021
Customer Service Manager
Amazon
07.2017 - 03.2020
MBA - Finance
Alliance School of Business
06.2015 - 05.2017
Procurement Executive
Kohinoor Steel (P) LTD
08.2013 - 12.2014
Bachelor of Science - Mechanical
Atria Institute of Technology
09.2009 - 07.2013