I have done MBA in logistics and currently I am working with a freight forwarding company with experience of 17 years.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Logistics Specialist
Dachser
Mumbai
01.2016 - Current
Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
Generated documentation and information required for customer shipments.
Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
Tracked orders and notified customers of status or potential delays.
Worked effectively in fast-paced environments.
Strengthened communication skills through regular interactions with others.
Built and established relationships with staff and vendors.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Import Executive
Robinsons
Mumbai
03.2008 - 01.2016
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Maintained up-to-date knowledge of US customs regulations and international trade laws.
Reduced lead time for shipments by enhancing communication with overseas suppliers and transportation providers.
Coordinated shipments of product from country of origin to final destination by both air and land transport.
Director of Office Operations at Information Tech Consultants Ltd-Progriz COE Pvt LtdDirector of Office Operations at Information Tech Consultants Ltd-Progriz COE Pvt Ltd