Abhay Ahirwar
Jhansi
Summary
Dynamic Restaurant Guest Service Manager with a proven track record at 7th Haven Bakers and Restaurants, excelling in enhancing guest satisfaction through exceptional communication and complaint handling. Skilled in project management and team leadership, I developed training materials that improved service efficiency and fostered a culture of excellence among staff.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Restaurant Guest Service Manager
7th haven't bakers and restaurants
Jhansi
08.2024 - Current
- Enhanced guest experiences through personalized service and attentive interaction.
- Developed training materials for staff to improve service protocols and efficiency.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Analyzed guest feedback to identify areas for improvement in service delivery.
- Conducted regular staff meetings to ensure alignment on service standards.
Restaurant Captain
Saapadam restaurant gwalior madhya pradesh
Gwalior
04.2024 - Current
- Trained new staff in restaurant procedures to enhance service quality and efficiency.
- Managed daily operations to ensure smooth dining experiences for guests.
- Coordinated with kitchen staff to streamline food preparation and service timing.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Conducted regular inventory checks to maintain adequate stock levels and minimize waste.
Education
Bachelor of Science - Engineering Physics
Shree Ram College Jhansi Uttar Pradesh
Jhansi, Uttar Pradesh 02.2023 - 12.2025
Janak Inter College Jhansi Uttar Pradesh
Jhansi, Uttar PradeshSkills
- Project management
- Customer service
- Team leadership
- Data analysis
- Menu design
- Complaint handling
- Strong leadership
- Exceptional communication
- Food safety
- Guest satisfaction
- Team management
- Table management
- Kitchen equipment operation and maintenance
Languages
Hindi
First Language
English
Beginner (A1)
A1
Accomplishments
- Best manegement
- Best communication
- Best service
- Cashier
- Captain
Affiliations
- Gaming
- Good communication
- Good behaviour
References
References available upon request.
Abhay Ahirwar
My name is Abhay Ahirwar, and I am an experienced
and versatile personality having experience of working in
various fields.I have worked as a cashier at Seventh Heaven
Restaurant for 1 year, where I developed my abilities in customer service, billing, and payment management.
Previously, I have worked in JM Finance doing 7/8
machine calling, where I developed my skills in customer
communication, data management, and sales promotion. Also, I have worked as a salesman at Hindware Company for 1 year, where I developed my abilities in sales, customer service, and product knowledge.
I am a responsible, hardworking, and team-oriented individual
having good communication skills and problem-solving abilities. I want to contribute to the company's success by using my experience and talents in my new role"
Timeline
Restaurant Guest Service Manager
7th haven't bakers and restaurants
08.2024 - Current
Restaurant Captain
Saapadam restaurant gwalior madhya pradesh
04.2024 - Current
Bachelor of Science - Engineering Physics
Shree Ram College Jhansi Uttar Pradesh
02.2023 - 12.2025
Janak Inter College Jhansi Uttar Pradesh