Abhay Bhadouria

• Lead a group of five business development and sales representatives to meet a predetermined revenue goal.
• Counseling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 programs can accelerate their careers.
• I am accountable for making sure that my assigned sales team completes the entire sales closing life cycle, which includes product demonstrations, phone or video calls, sales closing, and post-sales relationship management.
• Make propositions, give suggestions, and designate sales targets and job obligations for each team member.
• Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the assigned team members.

• Increased revenue by 150% and LTV retention by 85% in the second quarter of joining.
• Collaborated with the YouTube marketing team to grow the Guitar and Dance channel's subscriber base.
• I managed a team of 20+ executives and 2 managers and monitored the music vertical with subcategories like piano, singing, and guitar.
• Increased sales by more than 30% over the course of a year.
• Maintained an average of 12K DRPS with a total sum of 3.1 crore in the total team management journey.
• Trained new sales professionals and provided coaching as needed to ensure the company's sales success.

• Analyze sales pipelines and trends with senior management in order to forecast daily, weekly, and monthly sales goals with 90% accuracy.

• Recruited, trained, and developed a qualified, engaged, and successful sales team, which brings the highest revenue of 1.43 crore on the entire floor.

• Created inventive and customized payment solutions that addressed issues for clients and customers, resulting in a monthly sales efficiency increase of 20%.

• Developed reporting infrastructure for sales KPIs, resulting in a 23% improvement in customer conversion rate.

• Closely worked with the training team in order to create a redefined sales pitch for JEE and NEET aspirants, which increased the sales conversion from 7% to 15%.

• Consistently exceeded sales goals and revenue targets, achieving the second-highest revenue at the Rohini location in the first quarter.
• Effective sales strategies were developed and implemented, resulting in new business growth.
• I mentored and trained a group of 12 executives, helping them improve their sales pitches and closing techniques.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Product Trainer (Oct 2017 - Jun 2018)

• 400 sales promoters and 750 sales retailers in the UpWest were trained on product knowledge, soft skills, competition, and the most recent smartphone technologies.
• Training content was created with tools such as training decks, documents, flow charts, videos, and sales pitches.
• By visiting sales outlets and resolving retailer issues, I was able to create a harmonious working environment for promoters.
• To meet sales targets and future goals, I hired, evaluated, trained, and onboarded new promoters.
• Used online and offline tests to track, measure, and evaluate sales promoter product knowledge in order to identify training needs.

Route Trainer (Oct 2016 - Sep 2017)

• Conducted on-shop training, maintained sales ethics, indoor and outdoor branding, inventory, and sales in an assigned territory of 55 outlets and 98 sales promoters.
• Ensured promoter grooming, outlet branding, and product knowledge met company standards.

Sales Promoter (July 2015 - Aug 2017)

• Maintained proper inventory, daily sales reports, grooming, in-shop branding, and proper product knowledge as per company standards.
• Merchandise store displays to keep the store environment visually appealing and optimized for smartphone promotion.
• Assisted customers in selecting the smartphone that best fit their lifestyles, preferences, and personal needs.
• Resolved all customer queries and maintained good relations with customers, so they had a strong belief in our brand.

• Received a promotion in the second quarter of joining after adding 200 new postpaid accounts, making me the number one promoter in the entire UP-West region.

• Responsible for assisting customers with their accounts, actively listening to their inquiries, and clearly articulating how we can assist them.

• Daily reconciliation, MIS preparation, and meeting sales targets are all part of the job.

• Responsible for the CSAT and EQ scores of the store.

• Collaborate with the team so that we can all work together to improve the store's ROI.

• Meeting quality parameters set by Vodafone through internal and external audits.

• Accountable for meeting sales targets for all products (Voice-Post-paid/Prepaid, data, VAS, handsets, and so on) at a Vodafone store.

• Increase revenue per footfall by assisting consumers in their purchasing choices.

• Managing inbound calls to identify customers' needs, clarify information, investigate each issue, and provide quick solutions.

• Responsible for performing VAS upsells and cross-sells.

• Build sustainable relationships and engage customers by going the extra mile.

• Keep records of all conversations in our call center database in a comprehensible way on CRM.

• Scored a 100% quality score in the internal audit.

• Accountable for maintaining low ACHT, high CSAT, 4 hours of login time, and the quality team-recommended follow-up pitch.