Systems engineer with 5+ years of experience in infrastructure development platforms. Skilled in requirements analysis and project documentation. Working with client Bombay Stock Exchange (Onsite).
Hi, I’m
Abhay Bhide
IT Professional
Virar,MH
Summary
Overview
5
years of professional experience
Work History
Tata Consultancy Services Pvt Ltd
System Engineer
2022.04 - Current (2 years & 5 months)
Job overview
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Participated in system development life cycle from requirements analysis through system implementation.
- Applied knowledge of shell scripts and python to develop code for [Software], cloud-based solutions and live services also automated job scheduling for EOD Activities.
Newgen Software Technologies Pvt Ltd
Software Support Engineer
2021.11 - 2022.04 (5 months)
Job overview
- Providing Software support for application for client HSBC.
- Expedited issue resolution times with thorough testing and analysis of reported bugs before escalating to the development team.
- Collaborated with development teams to provide valuable feedback for software improvements and bug fixes.
Spectra Technovision India Pvt. Ltd
Software Support Engineer
2019.10 - 2021.11 (2 years & 1 month)
Job overview
- Enhanced customer satisfaction by promptly resolving software issues and providing professional support.
- Improved team productivity with consistent communication, collaboration, and knowledge sharing among peers.
- Provided initial support on software tickets submitted for Biometric and Attendance System, maintaining high resolution rate.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Generated reports to track performance and analyze trends.
Education
Vishnu Waman Thakur Charitable Trust Virar, India
University Overview
Tilak Maharashtra Vidyapeeth Pune, India
Master of Science from Computer Applications
05.2019
University Overview
- Maxgen Technology Services, 2019
- ROH Techno Services Pvt Ltd, 2018
Vishnu Waman Thakur Charitable Trust Virar, India
Bachelor of Science from Information Technology
01.2017
University Overview
Skills
- Technical Support (Asp.Net with C#, SQL Server, Jenkins, SVN )
- Project Management
- System Analysis
- IT Infrastructure(Leaf Spine Architecture)
- Server Management (Commissioning and Decommissioning of servers for production environment.
- Application support (New Trading Architecture)
- Software Development (Visual Studio 2017)
- Scripting Languages (shell script, python)
- JobSchedulling
Accomplishments
Accomplishments
- Integrated third party database with iApp database.
- RHEL7 to RHEL8 migration.
- Made production environment live on new hardware and network architecture.
Languages
English, Hindi, and Marathi.
Key responsibilities handled
Key responsibilities handled
- Provide full lifecycle support to clients from initial client interaction and requirements analysis through requirement gathering, providing best possible solution, Training and Documentation, Resolving database issues.
- Provide ongoing application support and troubleshooting.
Personal Information
Personal Information
Date of Birth: 11/14/95Projects
Projects
1. ECI Telecom
2. Shilpa Medicare Pvt Ltd.
3. HSBC
4. Bombay Stock Exchange(BSE)
Hobbies
Hobbies
I like to play carrom and batminton in my leisure time. I like to travel and explore new places and listening music.
Availability
See my work availability
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Available
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tuesday
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friday
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morning
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Timeline
System Engineer
Tata Consultancy Services Pvt Ltd
2022.04 - Current (2 years & 5 months)
Software Support Engineer
Newgen Software Technologies Pvt Ltd
2021.11 - 2022.04 (5 months)
Software Support Engineer
Spectra Technovision India Pvt. Ltd
2019.10 - 2021.11 (2 years & 1 month)
Vishnu Waman Thakur Charitable Trust
Tilak Maharashtra Vidyapeeth
Master of Science from Computer Applications
Vishnu Waman Thakur Charitable Trust
Bachelor of Science from Information Technology
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