Systems engineer with 5+ years of experience in infrastructure development platforms. Skilled in requirements analysis and project documentation. Working with client Bombay Stock Exchange (Onsite).
Hi, I’m
Abhay Bhide
IT Professional
Virar,MH
Summary
Overview
5
years of professional experience
Work History
Tata Consultancy Services Pvt Ltd
System Engineer
04.2022 - Current
Job overview
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Participated in system development life cycle from requirements analysis through system implementation.
- Applied knowledge of shell scripts and python to develop code for [Software], cloud-based solutions and live services also automated job scheduling for EOD Activities.
Newgen Software Technologies Pvt Ltd
Software Support Engineer
11.2021 - 04.2022
Job overview
- Providing Software support for application for client HSBC.
- Expedited issue resolution times with thorough testing and analysis of reported bugs before escalating to the development team.
- Collaborated with development teams to provide valuable feedback for software improvements and bug fixes.
Spectra Technovision India Pvt. Ltd
Software Support Engineer
10.2019 - 11.2021
Job overview
- Enhanced customer satisfaction by promptly resolving software issues and providing professional support.
- Improved team productivity with consistent communication, collaboration, and knowledge sharing among peers.
- Provided initial support on software tickets submitted for Biometric and Attendance System, maintaining high resolution rate.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Generated reports to track performance and analyze trends.
Education
Vishnu Waman Thakur Charitable TrustVirar, India
University Overview
Tilak Maharashtra VidyapeethPune, India
Master of Science from Computer Applications
05.2019
University Overview
- Maxgen Technology Services, 2019
- ROH Techno Services Pvt Ltd, 2018
Vishnu Waman Thakur Charitable Trust Virar, India
Bachelor of Science from Information Technology
01.2017
University Overview
Skills
- Technical Support (AspNet with C#, SQL Server, Jenkins, SVN )
- Project Management
- System Analysis
- IT Infrastructure(Leaf Spine Architecture)
- Server Management (Commissioning and Decommissioning of servers for production environment
- Application support (New Trading Architecture)
- Software Development (Visual Studio 2017)
- Scripting Languages (shell script, python)
- JobSchedulling
Accomplishments
Accomplishments
- Integrated third party database with iApp database.
- RHEL7 to RHEL8 migration.
- Made production environment live on new hardware and network architecture.
Languages
English, Hindi, and Marathi.
Key responsibilities handled
Key responsibilities handled
- Provide full lifecycle support to clients from initial client interaction and requirements analysis through requirement gathering, providing best possible solution, Training and Documentation, Resolving database issues.
- Provide ongoing application support and troubleshooting.
Personal Information
Personal Information
Date of Birth: 11/14/95Projects
Projects
1. ECI Telecom
2. Shilpa Medicare Pvt Ltd.
3. HSBC
4. Bombay Stock Exchange(BSE)
Hobbies
Hobbies
I like to play carrom and batminton in my leisure time. I like to travel and explore new places and listening music.
Availability
See my work availability
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Available
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Timeline
System Engineer
Tata Consultancy Services Pvt Ltd
04.2022 - Current
Software Support Engineer
Newgen Software Technologies Pvt Ltd
11.2021 - 04.2022
Software Support Engineer
Spectra Technovision India Pvt. Ltd
10.2019 - 11.2021
Vishnu Waman Thakur Charitable Trust
Tilak Maharashtra Vidyapeeth
Master of Science from Computer Applications
Vishnu Waman Thakur Charitable Trust
Bachelor of Science from Information Technology
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