Summary
Overview
Work History
Education
Skills
Job Availability
Languages
Timeline
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Abhay Binawara

Abhay Binawara

Ahmedabad,GJ

Summary

Dynamic team leader with a proven track record at CYGNET INFOTECH PVT. LTD, excelling in client relationship management and upselling. Expert in leveraging Microsoft Suite to drive business growth, adept at team leadership. Achieved significant customer onboarding success, ensuring seamless project implementations and fostering long-term business partnerships.

Overview

9
9
years of professional experience

Work History

Client Account Manager Team Leader

Cygnet Infotech Private Limited
10.2021 - 04.2023
  • Managed large ticket (>$200,000) customers with onboarding and project implementation
  • Assisted sales team to close prospect customers by giving product/service demonstrations and negotiations
  • Built relationship with customers to establish long-term business growth
  • Grasping opportunities to upsale and grow business with existing clients
  • Overviewing and resolving client issues for smooth operations
  • Coordination with internal teams (sales, support, technical and product) to provide seamless experience to our clients

Store Manager

Circle K Convenience Store
Belleville, ON
05.2023 - 02.2026
  • Managing in-store operations
  • CSR (customer service representative)
  • Inventory management
  • Team building and management
  • Day end reporting

Channel Partner Associate

Lendingkart Finance Limited
08.2017 - 04.2019
  • Maintained channel partner relationship to ensure TAT is achieved
  • Kept management (internal and external) updated with regular status reports
  • Interdepartmental coordination and liaising
  • Facilitated channel engagement to support territory sales goals
  • Keeping track on individual leads from Channel Partners to ensure smooth and efficient delivery

Education

Project Management Certification - Project Management

Loyalist College of Applied Arts And Technology
Belleville, ON

Bachelor Of Engineering - Information Technology

Gujarat Technological University
05.2017

Skills

Client Relationalship

Inside sales/Upselling

SAS (Software as Service)

Product knowledge

Team player and leadership

Microsoft Siute

Job Availability

  • Full time

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Store Manager

Circle K Convenience Store
05.2023 - 02.2026

Client Account Manager Team Leader

Cygnet Infotech Private Limited
10.2021 - 04.2023

Channel Partner Associate

Lendingkart Finance Limited
08.2017 - 04.2019

Project Management Certification - Project Management

Loyalist College of Applied Arts And Technology

Bachelor Of Engineering - Information Technology

Gujarat Technological University
Abhay Binawara