Abhay Dogra
Ludhiana
Summary
To pursue a challenging career in a progressive environment where learning, innovation and creativity are encouraged, where my skills & knowledge can be enhanced to their maximum potential to contribute to the overall success and growth of the organisation. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Asst. Manager ( Product Network)
Meditest.in
08.2021 - Current
- Built and strengthened relationship across functional leadership areas to keep revenue development and operational plan interconnected and effective
- Strategically coordinated operations according to objectives capabilities and effectively allocating resources to meet demand
- Analyzed customer feedback data to develop action plans for improving services offered.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Recruited and trained new employees to meet job requirements.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed business performance data and forecasted business results for upper management.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Junior Engineer
GNA Enterprises
10.2018 - 07.2021
- Researched feasibility, design or performance of components or systems.
- Maintained updated records of materials used in production processes.
- Advised customers on use of products or services.
- Documented technical specifications for new products during development process.
- Communicated with clients and coworkers about analysis results.
- Monitored operations in order to ensure compliance with safety regulations.
- Maintained the network records and checked switches and routers at their end too.
- Occasionally helped with DNS record check up and maintenance of the records
- Helped with TCP packet captures and analysis
Education
B.Tech - Mechanical Engineering
Punjab Technical University
01.2018
Diploma - Mechanical Engineering
PSBTE
01.2015
10th -
PSEB
01.2012
Skills
- Team leadership
- Relationship building
- Expectation setting
- Performance management
- Clear communication
- Negotiation
- Project management
- Networking Concepts
- DNS , DHCP, TCP/IP
- Decision-making
- Networking strategies
Languages
- English
- Hindi
Personal Information
- Father's Name: Rajnish Dogra
- Date of Birth: 11/20/96
- Marital Status: Unmarried
- Religion: Hindu
Timeline
Asst. Manager ( Product Network)
Meditest.in
08.2021 - Current
Junior Engineer
GNA Enterprises
10.2018 - 07.2021
B.Tech - Mechanical Engineering
Punjab Technical University
Diploma - Mechanical Engineering
PSBTE
10th -
PSEB