ABHAY GIRI
Retail Operation Manager
Naigaon,MUMBAI
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Knowledgeable with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
19
19
years of professional experience
1
1
Language
Work History
STORE MANAGER
BATA INDIA LTD
10.2016 - Current
- Working as a “STORE MANAGER” with a Retail organization BATA INDIA LTD from Oct-2016 to Till date. Handling retail operation, inventory, sales, manage staff, Controlling shrinkage, & P&L. etc
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
OUTLET MANAGER
FUTURE GROUP
08.2012 - 10.2016
- Company Overview: (Easy Day)
- Worked as an “OUTLET MANAGER” with a retailing organization FUTURE GROUP (Easy Day) at prime locations MIRA ROAD (E) from Aug 2012 to till date. Handling store operation, inventory control, manage staff team, shrinkage control, making reports, expiry control, etc
- Worked also as A “CLUSTER MANAGER” For 6 months.
- Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
- Managed financial transactions accurately, reconciling daily sales reports and maintaining organized financial records.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
- Answered questions about store policies and addressed customer concerns.
- Achieved revenue growth by developing targeted sales initiatives and promotional campaigns.
- Implemented loss prevention measures to minimize theft incidents while maintaining excellent customer service levels.
STORE MANAGER
WELSPUN RETAIL LTD
08.2008 - 07.2012
- Worked as an “STORE MANAGER” with a retailing organization WELSPUN RETAIL LTD at prime locations LOKHANDWALA, ANDHERI(W)from Aug 2008 to JUL 2012.
STORE MANAGER
PETER ENGLAND
05.2007 - 06.2008
- Worked as an “STORE MANAGER” with a retailing organization PETER ENGLAND at prime locations ANDHERI(W)from MAY 2007 to JUN 2008.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
DEPARTMENT MANAGER
Lifestyle
01.2007 - 05.2007
- Worked as an “DEPARTMENT MANAGER” with a retailing organization Lifestyle at prime location malad(W) from JAN 2007 to MAY 2007.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
HED CASHIER
SHOPPER STOP
05.2006 - 12.2006
- Worked as an “HED CASHIER” with a retailing organization SHOPPER STOP at prime location BANDRA(W) from May 2006 to Dec 2006.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
Education
Bachelor of Arts - Arts
West Bangal Board
West Bengal 04.2001 -
CCCT - Computer Course
Raj Computer Academy
Mumbai 04.2001 -
High School Diploma -
BKM VIDHYAPEETH
WEST BENGAL 04.2001 -
Skills
Customer service leadership
Opportunity Looking For
- Preferred Industries
- Retail/sale
- Garments/Home furnishing/FMCG/Foot ware
- FMCG FOOD
- Electronics.
- Lifestyle.
- Preferred Job's
- STORE MANAGER
- DISTRICT MANAGER
- Expected Designation
- As standard
Work Experience
- Career Change
- Yes
- Present Status
- Employed
- Total Companies Joined (Till Date)
- 7
- 2006 TO Till Date.
Job Preferences/Expectations
- FULL TIME
- YES.
- Preferred Country
- INDIA
- State/
- MUMBAI/KOLKATA
- Expected Salary (Rs./anum)
- As Standers
- Expected Perks
- 8.5 lac
- Prefer A Travel Job
- Yes
More Information / REFERANCE
- PERMANENT ADDRESS
- Room no-203,A-wing,Basant Vihar Bldg, Parera nagar, Naigaon(e). Thane-401208.
- MOBILE NO.
- 8237655643/8369394969
- EMAIL ADDRESS
- Abhaygiri87@gmail.com
- FATHER NAME
- Harihar Giri
Timeline
STORE MANAGER
BATA INDIA LTD
10.2016 - Current
OUTLET MANAGER
FUTURE GROUP
08.2012 - 10.2016
STORE MANAGER
WELSPUN RETAIL LTD
08.2008 - 07.2012
STORE MANAGER
PETER ENGLAND
05.2007 - 06.2008
DEPARTMENT MANAGER
Lifestyle
01.2007 - 05.2007
HED CASHIER
SHOPPER STOP
05.2006 - 12.2006
Bachelor of Arts - Arts
West Bangal Board
04.2001 -
CCCT - Computer Course
Raj Computer Academy
04.2001 -
High School Diploma -
BKM VIDHYAPEETH
04.2001 -