Abhay Kashyap
Ghaziabad
Summary
Goal-driven Principal Engineer adept at reviewing plans and implementing improvements. Skilled in technical research and expert in project planning. Ready for new professional challenges and willing to take on dynamic responsibilities.
Overview
10
10
years of professional experience
Work History
Principal Engineer
Ameyo (Acquired by Exotel)
04.2022 - 01.2023
- Worked on the ECC scale project. Part of the core team of PEs and Architects who worked on Scaling.
- Periodic review of L4 support issues for identifications of product areas which need improvement.
- Developers enablement via Technical sprint grooming, training sessions.
- Technically leading delivery of complex features implementation.
- Design and code review of complex product features.
Senior Technical Architect/Sr Engg Manager
Ameyo
01.2020 - 03.2022
- Periodic review with Engineering managers on team's feedback and skill gap planning.
- Monitoring and testing application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
- Development/Refinement of design guidelines/templates for developers.
- Periodic reviewing of old modules to create tech backlog for development team.
- Design and code review of complex product features.
- Technical exploration for new integration/tech upgrade.
- Developers enablement via Technical sprint grooming, training sessions.
- Periodic review of L4 support issues for identifications of product areas which need improvement.
- Working closely with QA manager and Engineering managers to ensure quality release delivery.
- Working closely with Product managers on tech feasibility and architectural queries.
- Technically leading delivery of complex features implementation.
Engineering Manager
Ameyo
01.2018 - 01.2020
- Developed skill matrix and managed skill level of developers.
- Lead hiring of skilled developers for Product team.
- Managed a team of > 15 frontend and backend developers supporting our Toolbar and Fusion product.
- Collaborated with stakeholder (QA, Support , Project manager) for quality and timely delivery of features.
- Planned annual Roadmap with Product manager into Releases and then into sprints.
- Provided technical direction on projects and initiatives to developers.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Liaised between product development and project management department, facilitating communications and keeping appropriate parties updated on feature developments.
- Reviewed goals and objectives on monthly basis with product managers.
- Recommended design modifications to ensure quality and on time delivery of features.
- Lead GA team responsible for the GA of Ameyo releases from version 4.0 - 4.6.
- Managed Product support team along with development teams for the duration of 9 months to make first version of 4.x release successful.
- Utilized Agile methodology to keep operations moving smoothly.
Technical Lead
Ameyo
06.2016 - 12.2017
- Design and developed product features related to Contact Center calling suite application.
- Technically lead team-apps(4 developers) responsible for the delivery of features in our Contact Center calling suite application.
- Lead the development of Vidyo integration with Ameyo from scratch.
- Technically lead the development of Ameyo Engage offering.
- Managed the GA delivery of Ameyo 3.x version releases.
- Technically lead team of ~7-8 developers in planning, execution, design and reviews.
Sr Software Developer
Ameyo
06.2015 - 06.2016
- Mentoring junior team members in their deliveries.
- Designed and delivered features for the Contact Center Calling Suite product.
- Reviewed code of team members.
Software Developer
Ameyo
06.2013 - 05.2015
- Implementation and design of product features.
- 7 month exp in L4 production support.
- Managed technical feasibility of product feature-request for 1 year.
Education
B. Tech - Computer Engineering
NIT Kurukshetra
Kurukshetra, Haryana05.2013
Skills
- Backend development
- Core java
- Team Building
- Roadmap planning
- Stakeholder management
- PostgreSQL
- Agile Methodologies
- Front End development
- Program Management
- Kafka
- ReactJs
- HTML/Js
- Redis
- Release planning
- Spring boot
- Mongodb
- Software design & Architecture
- AWS
Projects
- Workflow Integration
- Instagram Integration
- Channel Addition Framework
- Google play integration
- MSD CIF integration
- Zoho CRM/Desk Integration
- Zendesk Integration
- Freshdesk Integration
- Chat integration proxy
- Vidyo Integration
- Migration to microservices
- App Framework enhancements
- ECC scale project (Dialer and callback module)
Timeline
Principal Engineer
Ameyo (Acquired by Exotel)
04.2022 - 01.2023
Senior Technical Architect/Sr Engg Manager
Ameyo
01.2020 - 03.2022
Engineering Manager
Ameyo
01.2018 - 01.2020
Technical Lead
Ameyo
06.2016 - 12.2017
Sr Software Developer
Ameyo
06.2015 - 06.2016
Software Developer
Ameyo
06.2013 - 05.2015
B. Tech - Computer Engineering
NIT Kurukshetra
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