ABHAY KUMAR
Key Account Manager , Sales and BD , Sales and Markeing
Bokaro Steel City
Summary
Experienced business manager skilled in overseeing and optimizing daily operations, with a focus on driving continuous improvement. Proven ability to transform underperforming operations into thriving enterprises using resourcefulness and keen business acumen. Recognized for making decisive, analytical decisions, backed by a track record of 15+ years of successful industry performance.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
2
2
Languages
Work History
Business Manager / Key Account Manager
Tally solutions Pvt limited
08.2017 - Current
- Handing the certified Partner Business across the geography - East Up/Bihar/Jharkhand/Odisha
- Maintain the Mop of the product in the market and ensuring adherence to the company policy and norms
- To ensure proper engagement of the partners / resources by timely and routine trainings, feedback, performance analysis and scheme discussion/communication
- Managing Government Business and working along with the partner to drive the Business , Visiting the Govt. account , drafting Proposal , Offerings , working closely with government organizations to Draft Tender documents/RFP , Has extensively worked on GEM portal to procure the orders.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Streamlined business processes by implementing new project management tools and techniques.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drove revenue growth with targeted sales initiatives, adapting techniques to meet changing market conditions.
- Negotiated favorable terms with customers, improving profit margins without sacrificing quality.
- Boosted team morale and productivity by implementing regular feedback sessions and recognizing outstanding performances .
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Developed and delivered presentations to key customers to position products and services.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Organized and participated in industry/Association events and conferences to network and promote company offerings to potential clients.
- Tailored sales pitches to address unique challenges and needs of each key account, improving conversion rates.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
RSM
Aircel limited
01.2015 - 08.2017
- Handling the prepaid business of the company
- Handling dealers / fos / distributor
- Maintaining and managing all the KPI’s eg uao/ueo/dso/pao/mnp/revenue/dao
- To achieve the predefined targets.(ub & revenue(Etop up , paper vouchers and data targets)
- To maintain the channel and ensure the smooth functioning of the territory
- To ensure proper engagement of the distributor / fos by timely and routine feedback, performance and scheme discussion/communication
- Driving the secondary so that revenue can be increased
- Relationship (professional) building with trade
- Ensuing proper servicing of the outlets so that customer don’t face any problem in getting the recharge
- Ensuring Proper visibility by Merchandising / Mop / FO sheeter
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
RSM
Vodafone india limited
03.2013 - 01.2015
- Handling the prepaid business of the company
- Handling dealers /Fos /distributors / VMS
- Maintaining and managing all the KPI’s eg uao/ueo/dso/pao/mnp/revenue/dao/mpesa
- To achieve the predefined targets.(ud & revenue, paper voucher)
- To maintain the channel and ensure the smooth functioning of the territory
- To work continuously to Satisfy the need of the trade so that relation can be build and used to benefit the ultimate goal of the company
- Building the professional relation with the trade
- Ensuring Stock placement, visibility, market competition analysis, width and depth of market by outletwise working
- Maintaining hygiene of distributor’s stock norms by auditing of physical stock
- Appointing new distributors (AD/DD) when and wherever company needed
- Prompt and proper scheme communication to the trade
Sr sales representaive
Berger paints limited
01.2013 - 03.2013
- Handling the paint business of the company
- Directly handling the dealers
- Maintaining and managing relation with constructors/painters/arhitectures to promote the business
- To achieve the predefined targets.(volume and revenue)
- Proper communication of various scheme
- Recovering the debts
- Competition analysis and situation capitalization & thus ensuring the growth of the business
- Hosting and managing trade engagement programmes and meeting so that company policies/schemes/products can be briefed and explained
Territory manager
Bharti Airtel LTD
09.2011 - 12.2012
- Handling the prepaid business of the company
- Handling distributors, rural distributors and FSE’s
- Maintaining and managing all the KPI’s
- To achieve the predefined targets.(revenue and gross)
- To maintain the channel and ensure the smooth functioning of the territory
- Growing the width and depth of the distribution.(LSO/SSO/DSSO/DSO)
- Pushing the secondary so that revenue can be increased
- To acquire Quality Customers
Business Development Manager
MTS
02.2010 - 08.2011
- Handling the entire gamut of activities including sales of High Speed Data Card
- Handling a team, planning their activities and coordinating with them to achieve pre-defined team targets
- Managing customer centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms
- Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales & marketing strategies and generating MIS
Education
PGDM - Marketing
Sinhgad institute of management
B.sc - biotechnology
Bharti Vidyapeeth University
12th - undefined
Pentecoastal Assembly School
10th - undefined
Bokaro ispat Vidyalaya
Skills
Strategic planning
Team Development
Business Development Strategy
Customer retention
Customer relationship management
Partnership Growth Initiatives
Analytical thinking
Cross-functional communication
Employee motivation
Process improvement
Negotiation
Lead generation
Effective Team Collaboration
Accomplishments
- Won second prize at intra-college cricket tournament.
- Won first prize in skit competition at college cultural meet.
- Was in top 5 in academics during school.
- Won quiz competition at school level.
- Was selected as class representative for 4 consecutive years at school level.
Extra-Curricular Activities
Nominated as Sports Representative in school Participated in Inter college Cricket tournament Participated in NSS (National Service Scheme) Participated in Inter college Kabaddi competition
Preferred Locations
- Kanpur
- Lucknow
- Patna
- PAN India
Training Project
Sai Enterprises (associate of Reliance communication), Market Potential for Data Card Users, To study the usage of data card and its response in the market.
General Strengths
- Adaptable to changes
- Good level of tolerance power
- Optimistic
- Convincing ability
- Strong commitment towards responsibility
- Keen learner
Disclaimer
I hereby declare that the information given above is true to best of my knowledge and any variations found would hold me responsible.
Personal Information
- Father's Name: Krishna Gopal Singh
- Mother's Name: Meera Singh
- Date of Birth: 03/13/88
- Marital Status: Married
Timeline
Business Manager / Key Account Manager
Tally solutions Pvt limited
08.2017 - Current
RSM
Aircel limited
01.2015 - 08.2017
RSM
Vodafone india limited
03.2013 - 01.2015
Sr sales representaive
Berger paints limited
01.2013 - 03.2013
Territory manager
Bharti Airtel LTD
09.2011 - 12.2012
Business Development Manager
MTS
02.2010 - 08.2011
B.sc - biotechnology
Bharti Vidyapeeth University
12th - undefined
Pentecoastal Assembly School
10th - undefined
Bokaro ispat Vidyalaya
PGDM - Marketing
Sinhgad institute of management
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