Abhay Kumar
Senior Sales Manager, Bajaj Finance Ltd
New Delhi
Summary
Dynamic Sr Sales Manager with Bajaj Finance, adept at driving business growth and retention through strategic sales initiatives and brand-building strategies. Proven track record of exceeding sales targets and enhancing team performance. Skilled in operational management and performance evaluations, fostering strong client relationships while delivering exceptional results.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sr Sales Manager
Bajaj Finance
New Delhi
01.2024 - Current
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Handle LFR, OR, Key FRR, and MFR category dealers.
- Conduct daily market visits to key outlets across all categories.
- Hold weekly meetings with store managers at all brand stores.
- Hire FOS and interns to drive numbers.
- Ensure FOS daily sales commitment and target achievement.
- Review FOS performance weekly.
- Build brand awareness through engaging campaigns.
- Expand market positions by identifying, developing, defining, negotiating, and finalizing business relationships.
- Provide training to all new and existing dealers on app usage transactions.
- Resolve dealer payment-related issues. Resolve dealer payment-related issues.
Senior Sales Manager, Home Loan
Bajaj Finance
New Delhi
12.2022 - 12.2023
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Drove profitability by reallocating resources and focusing on high-potential opportunities, resulting in a significant increase in overall company revenue.
- Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Assistant Sales Manager
Bajaj Finance
New Delhi
01.2018 - 11.2022
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Developing and implementing sales strategies to achieve company goals.
- Analyzed sales data and market trends to identify opportunities for growth improvement.
- Provided exceptional customer service and resolved any sales-related issues in a timely manner.
- Build market positions by locating, developing, defining, negotiating and closing business relationships.
- Appoint new channel partners and retailers.
Team Leader, Sales Operations
Bajaj Finance
New Delhi
02.2016 - 01.2018
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for under performers.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
Relationship Manager
SBI Credit Card
New Delhi
10.2013 - 02.2016
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Improved client engagement strategies, leading to marked increase in client referrals and network expansion.
- Facilitated seamless communication between clients and service departments, ensuring timely resolution of issues.
Relationship Manager
Eureka Forbes Ltd
New Delhi
08.2011 - 08.2013
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Strengthened client relationships through regular, personalized communication, ensuring high levels of client satisfaction and retention.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Supported financial director with special projects and additional job duties.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Education
Bachelor of Arts -
Ram Manohar Lohia Avadh University, Faizabad
Faizabad 06.2007 - 07.2010
Skills
Sales tracking
Business growth and retention
Performance tracking and evaluations
Brand-building strategies
Operational Management
Channel Development
Business Development
Retail Management
Accomplishments
Best top performer as a Sales Manager.
Top Achiever Award in 2024.
Best Cross sales performer as a Sales Manager 2021.
Best profit club card performer as a Sales Manager
Named "Manager of the Year" in 2021 and 2019.
Top performer of North region in 2019.
Timeline
Sr Sales Manager
Bajaj Finance
01.2024 - Current
Senior Sales Manager, Home Loan
Bajaj Finance
12.2022 - 12.2023
Assistant Sales Manager
Bajaj Finance
01.2018 - 11.2022
Team Leader, Sales Operations
Bajaj Finance
02.2016 - 01.2018
Relationship Manager
SBI Credit Card
10.2013 - 02.2016
Relationship Manager
Eureka Forbes Ltd
08.2011 - 08.2013
Bachelor of Arts -
Ram Manohar Lohia Avadh University, Faizabad
06.2007 - 07.2010
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