Abhay Kumar Yadav
Patna
Summary
Dynamic support manager at Chanakya ERP with a proven track record in enhancing customer satisfaction and team performance. Skilled in CRM software and market research, I excel at building strong client relationships and delivering tailored sales presentations. My innovative approach and effective communication have consistently driven successful project outcomes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Chanakya ERP
Support manager
Patna
05.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
Sales Executive
Equity research mart
patna
10.2024 - 04.2025
- Developed client relationships through regular communication and follow-ups.
- Conducted market research to identify emerging trends and potential leads.
- Prepared sales presentations tailored to client needs and preferences.
- Utilized CRM software to track leads and manage customer interactions.
- Collaborated with team members to refine sales strategies and techniques.
- Assisted in organizing promotional events to showcase services and products.
Education
BBA - Marketing
Shree Ram Group of College Muzaffarnagar
Delhi Ncr, India 06.2021 - 07.2024
+2 RAJKIYAKRIT HIGH SCHOOL KURSAKANTA
Araria , India Skills
- Customer relationship management
- Sales presentation development
- Market research analysis
- CRM software utilization
- Computer knowledge
Abhay kumar yadav
Abhay
Timeline
Chanakya ERP
Support manager
05.2025 - Current
Sales Executive
Equity research mart
10.2024 - 04.2025
BBA - Marketing
Shree Ram Group of College Muzaffarnagar
06.2021 - 07.2024
+2 RAJKIYAKRIT HIGH SCHOOL KURSAKANTA