Abhay Pandey
Noida
Summary
With over 3 years of experience in the software development life cycle (SDLC), successfully managing various stages including requirement gathering, analysis, design, development, implementation, and enhancement of projects within Salesforce.com. Committed to excellence, consistently delivering high-quality results. A self-motivated individual always eager to learn and adapt to new technologies and methodologies. Diligence and teamwork are at the core of work ethic, enabling effective collaboration with colleagues. Strong problem-solving abilities and excellent communication skills contribute to excelling as a prudent administrator. Possessing extensive experience in Salesforce configuration further enhances skill set.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
Cloudcentric Infotech Pvt. Ltd.
01.2021 - Current
- Interacting with stake holders understanding their requirement and gathering the all the information required for the implementation.
- Drafting all the requirements in both technical and non-technical aspect.
- Drafting documents like SOW (Scope of Work), BRD (Business Requirement Document), SRS (Software Requirement Specification) and Project Plan etc.
- Drafting ERD (Entity Relationship Diagram), Process Flow and Escalation Matrix etc.
- Schedule meeting with stakeholder and follow Agile Methodology Lifecycle (Sprint Planning, Daily Scrum, Sprint Review).
- Walking through the stake holders on the documents shared and getting sign off on the same to proceed with the Implementation part.
- Creating JIRA stories (Epic, Stories and Task) for the developers and assigning them the same.
- Creating sprints and monitoring the same for the implementation to be done on time.
- Sharing WSR (Weekly Status Report) to the stake holders to keep them updated about the implementation status.
- Providing demo to the stake holders on the process implemented and drafting feedback in JIRA for the developers to work on.
- Rolling out UAT and share the UAT tracker with the stake holders and monitor it closely for the feedback.
- Working on process deployment along with the developers.
- Managing escalation matrix (Users, Role and Profile) in the system.
- Creating Report and Dashboards (Standard and Custom) as per the client requirement.
- Creating page layout, validations, approval processes, custom fields, setting up roles and profiles, permission sets.
Education
M. Tech - Production Engineering
Thapar University
Patiala, Punjab01.2017
B. Tech - Mechanical Engineering
R.K.G.E.C
Ghaziabad04.2015
Intermediate (C.B.S.E) -
Dr. Virendra Swarup Ed. Center
Kanpur01.2011
Skills
- Salesforce Administrator
- Data Loader & Import Wizard
- MS Excel
- MS Office
- MS Powerpoint
Certification
- Certified Salesforce Administrator
- Certified Business Analyst
- Certified Marketing Cloud Administrator
Hobbies and Interests
- Singing
- Playing Instruments
- Travelling
- Football
Projects
Worked on 12+ project taking the sole ownership and complete involvement from starting till end. Being the POC between client and development team, have regular calls with the client informing them about the flow implemented and updating the feedback if any. Project monitoring through JIRA making sure implementation to be done on the defined timelines. Providing Demo to the stakeholders on the modules implemented and taking the feedback on the same. Building Reports and Dashboards following organization hierarchical structure.
Timeline
Business Analyst
Cloudcentric Infotech Pvt. Ltd.
01.2021 - Current
M. Tech - Production Engineering
Thapar University
B. Tech - Mechanical Engineering
R.K.G.E.C
Intermediate (C.B.S.E) -
Dr. Virendra Swarup Ed. Center
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