Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Abhay Pandey

Abhay Pandey

Hyderabad

Summary

Results-driven Sales Engineer with 9 years of experience providing technical expertise to support sales processes. Skilled in identifying customer needs, developing solutions, and delivering engaging product demonstrations to drive business growth. Collaborative team player with expertise in understanding complex technologies and translating technical features into business benefits.

Overview

10
10
years of professional experience

Work History

Sales Engineer

Whatfix
Pune
02.2024 - Current
  • Conducted product demonstrations for prospective clients to highlight advantages.
  • Developed customized sales proposals for diverse clients, aligning with their specific requirements.
  • Aligned customer requirements with suitable solutions.
  • Prepared responses to RFPs for technical accuracy and competitive positioning.
  • Provided prompt responses to customer inquiries on product specifications, pricing, and availability.
  • Issued guidance on technical matters to clients after sales for smooth product integration.
  • Utilized CRM software to efficiently monitor leads, customer interactions, and sales progress.

Sr. Area Manager

Leadership Boulevard Pvt Ltd (Lead School)
Hyderabad
06.2021 - 02.2024
  • Enhanced prospecting and lead generation by researching, networking, and reaching out to potential clients.
  • Utilized needs assessments to gain insight into the challenges and requirements of educational institutions.
  • Implemented effective product demonstration, highlighting how our solutions bridge current gaps in customer operations.
  • Generated tailored proposals to showcase the benefits, features, and pricing of our solutions.
  • Successfully secured favorable contract terms through effective negotiation strategies.
  • Established strong rapport with key stakeholders within client organizations through consistent communication and engagement.
  • Stayed updated on market trends, competitor activities, and industry developments for strategic sales planning.
  • Consistently met or surpassed set sales targets and revenue goals.
  • Generated timely and frequent reports to upper management detailing sales progress, pipeline advancement, and forecasting data for analysis.

Sales Manager

Stanza Living
Hyderabad
07.2020 - 06.2021
  • Created and executed a comprehensive marketing strategy
  • Identified and developed new markets for products or services.
  • Managed and nurtured existing customer base to foster strong client connections.
  • Stayed ahead of the competition by tracking industry trends and monitoring competitor activities.
  • Coached junior sales personnel to enhance performance.
  • Successfully secured cost-effective supplier contracts without compromising on quality standards.
  • Implemented effective change strategies resulting in increased sales performance and successful project management to enhance overall productivity.
  • Conducted market research and provided competitor analysis.

Customer Success Manager

Toppr Technologies
Hyderabad
06.2017 - 05.2020
  • Ensured smooth implementation of products by conducting effective customer onboarding and training sessions.
  • Managed customer relations to promote increased engagement and satisfaction levels.
  • Developed comprehensive reports detailing customer usage and retention metrics.
  • Resolved high-level issues, ensuring customer satisfaction and retention.
  • Stayed current with industry trends in customer success management.
  • Delivered timely resolutions to customer inquiries and complaints involving the company's services or products.
  • Managed a team of Customer Service Representatives tasked with providing excellent support services.
  • Utilized CRM software tools to track interactions between customers and sales representatives.

Sr. Sales Executive

Wholesale Box Internet Pvt Ltd
Hyderabad
08.2014 - 04.2017
  • Implemented strategies to generate leads and acquire new retail customers and merchants
  • Established and nurtured connections with retail partners
  • Streamlined coordination processes for efficient procurement and distribution
  • Contributed to increased revenue by meeting or surpassing sales targets.
  • Demonstrated capabilities of products or services through presentations to prospective customers.
  • Collaborated with customers by offering comprehensive features of products and providing resolutions to their issues.

Education

PGPM -

Great Lakes Institute of Management

BTech -

CMR Institute of Technology

Skills

  • Product Demonstration
  • CRM Software(Salesforce,Hubspot)
  • Pipeline Management
  • Proof of Concept(POC)
  • Presentation Skills
  • Solution selling
  • Needs analysis
  • Relationship Building
  • Sales process engineering
  • Sales closing

Websites

Accomplishments

Highest Quota for the Revenue generation for the year 2018 and 2019 for Hyderabad region. Lead and trained a team of 10 members to achieve 140% growth for 3 regions. Got 2 spot awards Toppr for renewal and retention.

Timeline

Sales Engineer

Whatfix
02.2024 - Current

Sr. Area Manager

Leadership Boulevard Pvt Ltd (Lead School)
06.2021 - 02.2024

Sales Manager

Stanza Living
07.2020 - 06.2021

Customer Success Manager

Toppr Technologies
06.2017 - 05.2020

Sr. Sales Executive

Wholesale Box Internet Pvt Ltd
08.2014 - 04.2017

PGPM -

Great Lakes Institute of Management

BTech -

CMR Institute of Technology

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Abhay Pandey