Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abhay Parera

Mumbai

Summary

Dynamic professional with a proven track record at Sembridge, excelling in customer service and sales strategy. Adept at building relationships and negotiating contracts, I thrive in collaborative environments. My effective communication and multi-task management skills have consistently driven high customer satisfaction and contributed to team success.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Customer Service Representative

Sembridge
Mumbai
07.2025 - Current
  • Assisted customers with inquiries and provided product information.
  • Maintained accurate records of customer interactions and transactions.
  • Provided support during high-volume periods to ensure smooth operations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sales Representative

Cubical infotech
Mumbai
09.2023 - 05.2024
  • Engaged clients through effective communication and relationship-building strategies.
  • Collaborated with team members to develop sales strategies and promotional materials.
  • Negotiated pricing contracts with customers to maximize profits.

Education

Bachelor of Management Studies - Financial Management

Shree Ram College of Commerce And Science
Mumbai
04.2022 - 04.2025

Skills

  • Customer service
  • Sales strategy
  • Relationship building
  • Negotiation skills
  • Team collaboration
  • Effective communication
  • Adaptive team player
  • Multi-task management

Timeline

Customer Service Representative

Sembridge
07.2025 - Current

Sales Representative

Cubical infotech
09.2023 - 05.2024

Bachelor of Management Studies - Financial Management

Shree Ram College of Commerce And Science
04.2022 - 04.2025
Abhay Parera