Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Abhay P Jayakrishnan

Abhay P Jayakrishnan

Salesforce Developer
Thrissur,KL

Summary

Total Experience: 4.2 years of hands-on experience across Salesforce development, cloud technologies, and backend engineering. Programming Languages: Apex, JavaScript, Java, HTML, CSS, Visualforce, Lightning Web Components (LWC), C#

Other Technologies: JavaScript, HTML/CSS, Visualforce, SOQL, Git, Jira, Postman, Spiff

Overview

5
5
Certifications

Work History

Numeris
  • Integrated Salesforce with AWS External Datahub using LWCs, Flows, and Apex to streamline data operations.
  • Designed and implemented a full QC callout workflow:
  • Developed a manual trigger component and a scheduled callout system with customizable activation via record checkboxes.
  • Built a dispatcher-scheduling system running every 10 minutes, executing callouts only for active records.
  • Enabled users to reschedule callouts by modifying date and time fields.
  • Automated bulk activation/deactivation of scheduled callouts using Screen Flows, reducing manual intervention.
  • Developed Lightning Web Components (LWCs) for dynamic datatables with real-time response log updates.
  • Worked on additional LWCs, Apex queueables, schedulable classes, Screen Flows, and automation processes to enhance Salesforce functionality and efficiency.
  • Achievements: Improved callout scheduling efficiency and minimized manual tracking, ensuring timely QC processes.

CommonWealth Corporation
  • Developed custom Lightning Web Components including:
  • Path Component: Displayed stages and dependent substages with automatic logging on completion.
  • Approval Component: User-friendly UI for approve/reject processes, capturing comments and reasons for audit purposes.
  • Implemented community portals:
  • Designed course portals with dynamic filtering, search, and pagination for user-friendly navigation.
  • Enabled users to submit, archive, clone, and download course information.
  • Worked on FormTitan demo project to implement page redirections, section visibility, and basic web form functionalities.

Otsuka Holdings
  • Configured Service Channels, Routing, Omni-Channel Supervisor, and Messaging Flows to enable seamless SMS communication.
  • Developed flows to automatically create Messaging Users based on account-level consent, mapping phone numbers to platform keys.
  • Built custom messaging components and leveraged the “Send Conversation” feature in Screen Flows for bulk messaging.
  • Designed an Omni-Flow to dynamically assign work requests based on user availability, with automated email notifications for agents.
  • Customized an Aura component to set agents’ presence to “Online” upon login, ensuring immediate availability.
  • Developed a Lightning Web Component to display Messaging Sessions associated with accounts for efficient navigation and tracking.

Pioneer
  • Enhanced Visualforce Pages, Apex Controllers, integrated scripts, and jQuery for improved functionality and optimized code performance.

Netchex
  • Developed solutions in Spiff Tool to calculate potential commissions, projected earnings, and tier-based payouts for sales reps.
  • Implemented Commission Estimator tool integrated with Salesforce for visual representation of quota attainment and projected commissions.

Nettverk
  • Designed and enhanced FormAssembly forms, including UI corrections, connector mappings, and field-level logic using regex and advanced configurations.
  • Implemented custom code for hover effects, dynamic field editability, and onload events to improve user experience.

Kappa Sigma Fraternity

Managed Salesforce automation components including Flows, process builders, Apex classes, and triggers for operational efficiency and customization.

Education

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Model Engineering College
Kochi, India
04.2001 -

Skills

Salesforce Technologies

Certification

Salesforce Developer(PD-1) certified

Timeline

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Model Engineering College
04.2001 -

CommonWealth Corporation

Pioneer

Netchex

Nettverk

Numeris

Otsuka Holdings

Kappa Sigma Fraternity
Abhay P JayakrishnanSalesforce Developer