ABHAY SINGH
Pune
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Solution Delivery Lead
Deloitte USI
06.2023 - Current
- Spearheaded successful global product launches within Google's Privacy Team, ensuring precision and adherence to timelines.
- Collaborated closely with Corporate teams to integrate regional privacy requirements into launch.
- Managed comprehensive end-to-end deployment, engaging stakeholders and aligning with user privacy expectations.
- Ensured consistency in execution across regions, providing approvals and conducting post-launch evaluations.
- Contributed to the development of privacy processes, identified automation opportunities, and excelled in understanding key privacy needs for optimal user experiences.
- Led successful global product launches within Google's Privacy Team, managing teams across EMEA and US time zones
Program Manager
GOOGLE VIA OPTIMUM INFOSYSTEM
08.2021 - Current
- Triaged launches according to documentation and ensure that they meet standards required for internal review
- Streamlined processes across PWG privacy working teams to allow for future tooling automation and improvements
- Analyzed metrics for checking Reviews health when needed
- Managed Office Hours & Group Reviews for Designated PWG
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives
- Trained new hires for process flow and process excellence
- Send weekly reminders to reviewers for launches in their queue
- Flagged latency/stale launches to the appropriate leads
- Was part of Launch filer support Project
- PWG specific Projects: i) First Pass ii) Last Pass
Sr Associate Compliance Operations
AMAZON
06.2020 - 08.2021
- Classified products and ensure Amazon's product listings follow regulatory and legal compliance guidelines
- Followed Standard Operating Procedures (SOPs) to classify products from the Amazon Catalog by determining the correct product compliance classification
- Supported for Machine learning rules Daily reporting for team Point of Contact for query resolution, highlighting issues
- Provide ideas for process improvements to enhance efficiency, quality and customer experience
- Performed Root cause analysis of identified issues
- Analyzed numbers, trends, and data to conclude findings precisely
- Assisted in the development of new hires to help them scale in their role.
Vendor Manager
SWIGGY
02.2019 - 03.2020
- In charge of bringing restaurants on board on Swiggy portal
- As an On- Boarder had end to end ownership of a restaurant at Swiggy
- Reporting - Generated reports such as Sales, Gross Market Value, Orders and various Other reports that are required by the client, and ensuring it reaches the Partners for their perusal
- Direct point of contact for the clients in maintaining relationships with the firm, and ensuring that all client requirements are met with the highest quality
- Coordinated with other team members to ensure an appropriate turn- around time for every task, improved equity with clients and consumers Preparing a daily Reconciliation report for the same
- Lead team of 3 to address project goals and objectives for multiple projects in the city.
Vendor Management Operation Executive
SWIGGY VIA AVSAR HR SERVICES
04.2018 - 02.2019
- Trained Restaurant Staff & Make them Familiar with Swiggy Partner App
- Co-ordinated with sellers/vendors & internal teams for Catalog creation & product imaging
- Meet and interact with Restaurant POC's on Day- to- Day basis in initial process setup
- First POC for Restaurant Issues
- Got Converted to a FTE a PPO after completion of 9 months in the same organization.
Business Development Executive
JAWAHAR EDUCATION'S PVT LTD
03.2015 - 12.2017
- Sale of post graduation Courses for Working Professionals
- Published business health reports to the regional sales team.
Education
BACHELOR OF COMPUTER APPLICATIONS -
Dr C.V Raman University
Skills
- Project Implementation
- Project Management
- Issue Resolution
- Change Management
- Business Processes
- Project Coordination
- Requirements Analysis
- Operations Management
Volunteer Experience
- Education Assistant at NGO
- Student Volunteer at Red Cross Youth
Timeline
Solution Delivery Lead
Deloitte USI
06.2023 - Current
Program Manager
GOOGLE VIA OPTIMUM INFOSYSTEM
08.2021 - Current
Sr Associate Compliance Operations
AMAZON
06.2020 - 08.2021
Vendor Manager
SWIGGY
02.2019 - 03.2020
Vendor Management Operation Executive
SWIGGY VIA AVSAR HR SERVICES
04.2018 - 02.2019
Business Development Executive
JAWAHAR EDUCATION'S PVT LTD
03.2015 - 12.2017
BACHELOR OF COMPUTER APPLICATIONS -
Dr C.V Raman University
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