Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Professional Highlights
Personal Information
Timeline
Generic

ABHAY SINGH

Mau

Summary

Skilled Console Officer with relevant experience in monitoring and managing operational console systems. Strengths include advanced technical skills, high-level problem-solving abilities, and strong communication. Previously made significant impact by streamlining processes and improving efficiency of work flow in console operations.

Overview

6
6
years of professional experience

Work History

Associate Console Officer

G4S India Pvt Ltd
07.2024 - Current
  • We are a dedicated security monitoring team specializing in Intrusion Alarm Systems. Our core responsibility is to monitor, manage, and respond to security alarm events in real time. We provide 24/7 protection for a diverse range of clients including residential properties, retail stores, commercial offices, and independent shops, ensuring their safety through proactive surveillance and immediate incident response.

Service Engineer

G4S India Pvt Ltd
07.2023 - 07.2024
  • Here I am responsible to execute and manage warranty, maintenance activities, and retrofits plans for the products like Security Solutions and CCTV Systems, communicating with customers, management, internal departments, and vendors to coordinate the overall effort in accordance with corporate goals. Play an integral role in product development activities. The brand includes Software House, ADT, GE Security, American Dynamics, Milestone, and many more.

Service Engineer

ICD Security Solutions [India] Pvt. Ltd
05.2022 - 05.2023
  • Here I am responsible to execute and manage warranty, maintenance activities, and retrofits plans for the products like Security Solutions and CCTV Systems, communicating with customers, management, internal departments, and vendors to coordinate the overall effort in accordance with corporate goals. Play an integral role in product development activities. The brand includes Software House, ADT, GE Security, American Dynamics, Milestone, and many more.

Service Engineer

JCI
Gurgaon
01.2020 - 06.2021
  • Here I am responsible to execute, and manage warranty, maintenance activities, and retrofits plan for the products like Security Solutions, Fire Protection Solutions and CCTV Systems.
  • Responsibility of Service calls and PPM.
  • Resolved, traced and escalated critical issues to minimize Service risk factors.
  • Directing supporting and coordinating the service staff.
  • Involve in Communicating intensively with clients, sub-contract and vendors to establish cordial/effective working relationship.
  • JCI includes more than 60 brands, which are represented in more than 100 countries.

Education

Bachelor of Science - Computer Science

University Of Lucknow
U.P
01.2018

M.A. -

University Of Lucknow
U.P
01.2018

HSSC -

UP Board
Mau
01.2011

HSC -

UP Board
Mau
01.2009

Skills

  • 5 years of technical experience in security system service calls
  • Attended in-house training on security products
  • Expertise in American Dynamics, Software House, OnGuard, Genetec, Dvtel/FLIR, Exacq Vision, and intrusion alarm system
  • Troubleshooting day-to-day issues in ACS and CCTV (make: Illustra, Axis, Sony) and FAS at various global customers

Languages

  • Hindi
  • English
  • Hindi

Hobbies and Interests

  • Listening soft songs
  • Reading books

Professional Highlights

  • Associate Console Officer, G4S India Pvt Ltd, 07/01/24, Present, We are a dedicated security monitoring team specializing in Intrusion Alarm Systems. Our core responsibility is to monitor, manage, and respond to security alarm events in real time. We provide 24/7 protection for a diverse range of clients including residential properties, retail stores, commercial offices, and independent shops, ensuring their safety through proactive surveillance and immediate incident response.
  • Service Engineer, G4S India Pvt Ltd, 07/01/23, 07/01/24, Responsible to execute and manage warranty, maintenance activities, and retrofits plans for the products like Security Solutions and CCTV Systems, communicating with customers, management, internal departments, and vendors to coordinate the overall effort in accordance with corporate goals. Play an integral role in product development activities.
  • Service Engineer, ICD Security Solutions [India] Pvt. Ltd, 05/01/22, 05/01/23, Responsible to execute and manage warranty, maintenance activities, and retrofits plans for the products like Security Solutions and CCTV Systems, communicating with customers, management, internal departments, and vendors to coordinate the overall effort in accordance with corporate goals.
  • Service Engineer, JCI – Gurgaon, 01/01/20, 06/01/21, Responsible to execute, and manage warranty, maintenance activities, and retrofits plan for the products like Security Solutions, Fire Protection Solutions and CCTV Systems.

Personal Information

  • Father's Name: Mr. ANIL SINGH
  • Date of Birth: 08/08/93
  • Nationality: Indian

Timeline

Associate Console Officer

G4S India Pvt Ltd
07.2024 - Current

Service Engineer

G4S India Pvt Ltd
07.2023 - 07.2024

Service Engineer

ICD Security Solutions [India] Pvt. Ltd
05.2022 - 05.2023

Service Engineer

JCI
01.2020 - 06.2021

Bachelor of Science - Computer Science

University Of Lucknow

M.A. -

University Of Lucknow

HSSC -

UP Board

HSC -

UP Board
ABHAY SINGH