A challenging position with an expanding and dynamic assignment/project where I can implement skills that I have developed through my education and past experience as well as enhance my knowledge by dedication and hard work.
● Provisioning and testing of customer circuits at DS1, DS3, OC-3, OC-12, OC-192, and 10/100GB Ethernet levels.
● Coordinated end to end testing between LECS, IXCs, collocation facilities, and the end user/customer.
● Transport equipment knowledge equipment included Ciena Core Directors, Infinera, Tellabs, Movaz, Nortel, Cisco 15454, Coriant, Lucent DMX, Alcatel 1631/1633, and Fujitsu.
● Maintaining Network Parameter TTR, SLA and closing assigned tickets.
● Ticket Handling Tools BMC Remedy, EON, Flightdeck, Haystack, Laser, OMC, Provisioning and Troubleshooting Dashboard(PTD), XLR, Ops Console, PRO.
● Proficiency with JDSU and EXFO circuit test equipment.
● Performed hotcuts and upgrades to customer circuits as required
(April 2021 - June 2021)
https://coursera.org/verify/ MNFYADS6D5CL
(June 2020 — July 2020)
https://coursera.org/verify/73U5RDAGWQKL
(September 2020 — March 2021)
https://coursera.org/verify/M5K49ENYF3DX
(July 2020 — August 2020)
https://www.udemy.com/certificate/UC-27780d17-be80-447c-9854- 7b188b385ad7/
(April 2021 — April 2021)
https://coursera.org/verify/QGX9NKL6HJSA
(April 2022 — May 2022)
https://coursera.org/verify/GLSRL9T8XNY6
(April 2020 — May 2020)
https://coursera.org/verify/JXKXFYWLGMGA
(March 2020 — May 2020)
https://coursera.org/verify/XJ2RCZK2HMTR
(April 2020 — May 2020 )