Abhay Kumar Jha
Collection Agent
Summary
Dynamic collections agent with proven success at I C C S, adept in debt management and negotiations. Skilled in developing customized payment plans, achieving significant recovery rates. Strong communicator, fostering relationships with clients and colleagues. Committed to enhancing financial reporting and collections processing to drive results and exceed targets.
Ability to do hard work, smart work and quick learner.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Collections Agent
I C C S
01.2025 - 04.2025
- Counseled debtors on payment options and arranged installment agreements.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
Sales Agent
Satkar Aurvadic Pvt. Ltd.
02.2024 - 10.2024
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
Collections Agent
One Point One Solutions
06.2023 - 12.2023
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Teacher
Indus Vally School
02.2016 - 01.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
Bachelor of Arts -
L N M U
Darbhanga, India 04.2001 -
Master of Arts -
L N M U
Darbhanga, India 04.2001 -
Skills
Debt management
Credit adjustments
Collections processing
Financial reporting
Timeline
Collections Agent
I C C S
01.2025 - 04.2025
Sales Agent
Satkar Aurvadic Pvt. Ltd.
02.2024 - 10.2024
Collections Agent
One Point One Solutions
06.2023 - 12.2023
Teacher
Indus Vally School
02.2016 - 01.2020
Bachelor of Arts -
L N M U
04.2001 -
Master of Arts -
L N M U
04.2001 -
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