Dynamic Collections Manager with over 10 years thriving in high pressure, team atmospheres. Strong team leader with clear record of success meeting revenue and staff retention goals. Proficient collections professional seek to advance to leadership position in the field. Leveraging 10 years of related experience as well as top strengths in invoicing, payment processing. Detail-oriented Collections Manager familiar with regulatory and legal guidelines addressing collections procedures. Establishes effective department workflow and maximizes employee compliance, productivity and success in resolving payment issues. Prepared to bring 10 years of in-depth experience to support bank needs. Highly-qualified Collections Manager adept at helping customers develop effective payment plans using persuasive communication skills and knowledge of financial options. Prepared to deliver first rate results to company. Knowledgeable about non-payments, short pays, errors and reporting requirements. Results-oriented Credit Control Officer focused on building a positive rapport with clients to achieve repayment objectives. Adept at relating to clients of all background and financial levels. Reasoned Collection Manager well-versed in collections procedures. payment plans and regulatory compliance. Supportive and emotionally aware team member, providing guidance to employees throughout stressful and confrontational interactions with public. Talented Collection Manager highly effective at managing a high volume of collections calls in fast- paced. demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas. Eager to take on high-volume operations in Banking industry. Detail-oriented Collections Manager familiar with regulatory and legal guidelines addressing collections procedures. Hardworking Collection Manager familiar with scripted interactions and collections guidelines. Proficient in both business and personal credit areas.
Past due balance management