Abhay Pratap Singh
E-Commerce, Logistics & Supply Chain, Opearations Management, External Fulfillment, Distribution Channels, 3P
Dehradun
Summary
To work with an organization where opportunity of self –development and learning
are in abundance to achieve personal and organizational goals. Team Leader
experienced in directing activities of workgroups. Develops strategies, provides
training, sets goals and obtains team feedback. Excellent interpersonal and
communication skills. Big picture focus with excellence in communicating goals
and vision to succeed. Problem solver, networker, and consensus builder.
Overview
8
8
years of professional experience
Work History
Ops Executive-External Fulfillment
Amazon
03.2024 - Current
- Developed accurate budgets, forecasts, and financial reports to guide informed decision-making at all levels of the organization.
- Implemented inventory control measures to minimize waste while maintaining adequate stock levels for uninterrupted operations.
- Increased customer satisfaction by implementing service improvements based on feedback analysis.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
Channel Team Lead
Amazon
09.2021 - 03.2024
- Responsible for operations of 7 different DCs & EDSP management across Himachal Pradesh & Punjab in which supporting the DC Supervisor in performance management and driving the operational plan & deliver defined above goal performance
- Managing and driving the growth of Channel partners/stores' business with Amazon
- Build and execute on strategic account plan that delivers on key business opportunities for stores and Amazon
- Deliver training & coaching of Amazon processes, products, operating model and SOPs
- Driving key projects which is (DA Scorecard, 2FA, RTS Failure) within territory to ensure the improvement in the performance by taking ownership
- Market mapping and Identification of potential retail stores for time bound Acquisition, induction and on boarding of new accounts (I.H.S stores) in the assigned territory
- In Aug'23 moved to Patiala in Punjab territory before Diwali ART where successfully handled 10k+ Deliveries & Pickups
- Also improved the I.H.S share by on-boarding the new Stores and managed the overall performance with new program launched like SWA
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Team Lead
Amazon
01.2019 - 08.2021
- Working with the last mile team as a team leader in which responsibilities are leading the team to achieve the target with keeping all the safety measures in mind
- Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency
- Handling day to day operational escalations and be available to round the clock to manage the issues
- Drive the different projects such as ageing, CPS, FDDS and Bad scan for the territory to improve the zonal performance
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Sales Executive
TLC Relationship Management Pvt. Ltd.
09.2016 - 02.2017
- Selling the membership of hotel JW Marriott, New Delhi Enhance Engagement with accounts to improve business and increase retention and Play a key role in identifying client brand needs and coordinating ideation process Produce all pre-sale documents including presentations, proposals and agency templates for distribution
- Provide best in class support to our clients with timely acknowledgement, ensuring accuracy of all responses and work, going above and beyond to build trust for each relationship
- Promoting the services to customers and negotiate offerings with the aim of maximizing profits.
Education
MBA (Logistics and Supply Chain Management) -
University of Petroleum and Energy Studies, School of Business (SOB)
BBA (Logistics Management) - undefined
University of Petroleum and Energy Studies, School of Business (SOB)
XII - undefined
CBSE, Shri Guru Ram Rai Public School, Dehradun
X - undefined
CBSE, Shri Guru Ram Rai Public School, Dehradun
Skills
Trainings Projects
- Amazon, Team Lead, 09/23/18, 11/17/18, During the course of internship, I got to know about the following: People Management, working with a team and achieve the target, got a chance to Build the skills of leadership, learn a lot while working with a great leader with in the amazon.
- SARR Freights Limited, Delhi, 06/22/18, 07/14/18, During the course of internship, I got to know about the following: Procedures and Documentation for the cargo movement from Italy to Ramagundam(Telangana) via Krishnapatnam Port. I even visited Krishnapatnam port and myself witnessed the whole process on the dock and outside and was working there for 2weeks during the internship. I was working in the warehouse of the company and learned about the cargo handling and their equipment's. I also visited Vehicle Factory at Jabalpur, Madhya Pradesh for taking the dimensions of the MPV (Mine Protected Vehicle) and transporting the cargo from Jabalpur to Delhi, Guwahati & Udhampur.
- Truck Suvidha.com, Yamuna Nagar, 05/25/15, 07/17/15, During the course of internship, I did marketing for the company helping in promoting their services in various companies of Yamuna Nagar and other various projects like collecting the data for trucks and batteries.
- Regetta Universal Exporters Pvt. Ltd., Noida, 06/14, 07/14, During the course of internship, I got to know about the process of preparing export documentation, and tracking of shipments from India to places where the goods are exported. along with: Container booking from Shipping Lines. Negotiation with Shipping Lines regarding Ocean Freight.
Extra Curricular Activities Achievements
- Won 3 times best Cost per shipment (CPS) award in country during Last Mile League (LML Award) in Amazon.
- Participated in Personality Enhancement Program (PEP) in Year 2013 organized at UPES
- Participated in Mathematics Olympiad in Year 2008.
- Got Certificate in 2nd International Mathematics Olympiad in Year 2008.
- Got Certificate in 10th National Science Olympiad in Year 2007.
Relocation
Willing to relocate anywhere in India and Overseas.
Timeline
Ops Executive-External Fulfillment
Amazon
03.2024 - Current
Channel Team Lead
Amazon
09.2021 - 03.2024
Team Lead
Amazon
01.2019 - 08.2021
Sales Executive
TLC Relationship Management Pvt. Ltd.
09.2016 - 02.2017
MBA (Logistics and Supply Chain Management) -
University of Petroleum and Energy Studies, School of Business (SOB)
BBA (Logistics Management) - undefined
University of Petroleum and Energy Studies, School of Business (SOB)
XII - undefined
CBSE, Shri Guru Ram Rai Public School, Dehradun
X - undefined
CBSE, Shri Guru Ram Rai Public School, Dehradun
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