Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Abheepsa

Banking
Hyderbad

Summary

Punctual Deputy Manager looking to obtain a position where outstanding communication and problem-solving talents can be fully utilized. Positive, ambitious, and motivational. Proven background in providing supervision and development opportunities to associates.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Deputy Manager of Operations

Axis Bank limited
06.2022 - Current
  • Providing assistance to Junior staff "Interns"
  • Enhanced customer retention through proactive communication and timely resolution of issues or inquiries.
  • Managed customer accounts, ensuring accuracy and up-to-date information for seamless transactions.
  • Supported branch operations by adhering to compliance guidelines, mitigating risk, and maintaining accurate records.
  • Developed a deep understanding of bank products, staying current on industry trends to better serve clients'' needs.
  • Handling current and Savings Accounting deposits and cash
  • Verify information on various loans and application before making any decisions.
  • Working with Bank staff to increase sales and provide high quality customer service to every customer
  • Effectively Managed corporate client portfolios and offered financial advice regarding investment and savings.
  • Familiarity with global and regional KYC regulations, such as AML (Anti-Money Laundering) laws.
  • Experience in performing KYC checks, including customer identification, verification, and due diligence.
  • Knowledge of the importance of KYC in preventing financial crimes, such as money laundering, terrorist financing, and fraud.
  • Ability to assess customer risk profiles and categorize them according to the level of risk.
  • Experience in updating and maintaining accurate KYC records and ensuring compliance with ongoing monitoring requirements.
  • Strong analytical skills to identify suspicious activities and assess the adequacy of KYC documentation.
  • Ability to interpret complex customer data and documentation, including business structures, ownership, and financial records.
  • Strong communication skills to interact with customers, explain KYC requirements, and resolve issues.
  • Highlight any experience working in specific banking sectors, such as retail banking, corporate banking, or private banking, and how KYC practices may vary across these areas.

Assistant Manager of Operations

Axis Bank Limited
06.2020 - 06.2022
  • Enhanced customer retention through proactive communication and timely resolution of issues or inquiries.
  • Managed customer accounts, ensuring accuracy and up-to-date information for seamless transactions.
  • Supported branch operations by adhering to compliance guidelines, mitigating risk, and maintaining accurate records.
  • Developed a deep understanding of bank products, staying current on industry trends to better serve clients'' needs.
  • Handling current and Savings Accounting deposits and cash
  • Verify information on various loans and application before making any decisions.
  • Working with Bank staff to increase sales and provide high quality customer service to every customer
  • Effectively Managed corporate client portfolios and offered financial advice regarding investment and savings.
  • Familiarity with global and regional KYC regulations, such as AML (Anti-Money Laundering) laws.
  • Experience in performing KYC checks, including customer identification, verification, and due diligence.
  • Knowledge of the importance of KYC in preventing financial crimes, such as money laundering, terrorist financing, and fraud.
  • Ability to assess customer risk profiles and categorize them according to the level of risk.
  • Experience in updating and maintaining accurate KYC records and ensuring compliance with ongoing monitoring requirements.
  • Strong analytical skills to identify suspicious activities and assess the adequacy of KYC documentation.
  • Ability to interpret complex customer data and documentation, including business structures, ownership, and financial records.
  • Strong communication skills to interact with customers, explain KYC requirements, and resolve issues.
  • Highlight any experience working in specific banking sectors, such as retail banking, corporate banking, or private banking, and how KYC practices may vary across these areas.

Education

POST GRADUATE DIPLOMA IN BANKING SERVICES 8.5 CGPA - BANKING

Manipal Academy of Higher Education
Banglore
04.2001 -

Bachelor of Commerce (70 %) - Accounting And Finance

THS
Bihar
04.2001 -

Skills

MD Recognition

5 rating promotion

Cluster Top ranker

PAN India one of the top rankers

Performance Improvements helping Juniors

Languages

English
Advanced (C1)

Certification

DCA from NIIT

Timeline

Deputy Manager of Operations

Axis Bank limited
06.2022 - Current

Assistant Manager of Operations

Axis Bank Limited
06.2020 - 06.2022

Tally from Megasoft Education pvt ltd

08-2018

DCA from NIIT

08-2011

POST GRADUATE DIPLOMA IN BANKING SERVICES 8.5 CGPA - BANKING

Manipal Academy of Higher Education
04.2001 -

Bachelor of Commerce (70 %) - Accounting And Finance

THS
04.2001 -

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Abheepsa Banking