Abhishek Shetty Y
Business Analyst & Quality Analyst
Bengaluru
Summary
Engineering graduate currently working in Business Analysis and Software Quality Assurance, with hands-on exposure to requirement analysis, test case development, exploratory testing, API testing, and collaboration with cross-functional teams. Strong analytical thinking, curiosity to break systems and identify edge-case scenarios, and growing technical proficiency in testing tools such as Postman, Playwright, and Agile/Scrum concepts. Passionate about improving product quality and delivering reliable software outcomes.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Business Analyst
Zerozilla
07.2025 - Current
- Led requirement clarification sessions with stakeholders, ensuring end-to-end understanding of business needs.
- Drove collaboration with Product Managers, Developers, and QA teams to align business goals with technical feasibility.
- Performed gap analysis between existing systems and target workflows, identifying improvement and optimisation areas.
- Developed high-quality documentation to support internal training, onboarding, and process adoption.
- Actively participated in team meetings to share knowledge, discuss challenges, and contribute to solution strategies.
- Executed exploratory testing across modules to uncover functional defects and logical inconsistencies.
- Investigated issues using logs, scripts, and structured debugging approaches to identify root causes.
- Documented, tracked, and validated software defects with clear reproduction steps and severity assessment.
- Performed API testing using Postman/Newman for backend validation and service-level accuracy.
- Assisted in automation testing efforts using Playwright, contributing to the creation of reusable automation scripts.
- Streamlined project management workflows through clear communication and cross-functional coordination.
- Contributed to Agile ceremonies including sprint planning, backlog grooming, retrospectives, and daily stand-ups
Business Analyst Trainee
Zerozilla
08.2024 - 07.2025
- Communicated with stakeholders to gather, clarify, and document business requirements while learning end-to-end BA processes.
- Assisted teams in aligning business goals with product development activities.
- Contributed to business case development for new and existing product initiatives.
- Participated in test case writing under guidance, gaining exposure to test planning and QA methodologies.
- Performed exploratory testing to understand product workflows and identify early-stage defects.
- Learned API testing fundamentals using Postman, and executed basic validation scenarios.
- Documented issues and supported defect-tracking processes.
Asked clarifying questions to validate requirements before writing test cases, improving requirement accuracy. - Shadowed Agile/Scrum activities, observing sprint planning, daily stand-ups, and backlog refinement.
CCTV & Surveillance Sales Executive
Vagi Data Systems
06.2024 - 08.2024
- Built long-term relationships with customers and generated referrals from existing clients.
- Maintained contact with customers throughout the sales and pre-delivery process.
- Generated new leads and opportunities to maximize revenue.
- Boosted product sales by offering selection guidance to customers.
Machine learning intern
Compsoft Technologies
08.2023 - 10.2023
- Applied analysis skills, leveraging insights, developing and deploying models and evaluating existing models to create solutions
- Constructed deep learning voice classification model using deep learning
- Performed exploratory analysis to identify patterns in datasets.
Education
Bachelor of Engineering - Computer Science
JSS Academy of Technical Education
Bengaluru, India12.2020
Senior Secondary (XII) - Science stream
Navkis Residential PU College For Boys
Bengaluru, India06.2018
Secondary School Education - undefined
Swaminarayan Gurukul International School
Bengaluru, India03.2018
Skills
Software Testing: Test Case Writing, Test Plans, Exploratory Testing
API Testing: Postman, Newman
Automation Testing (Beginner): Playwright
Bug Tracking & Documentation
Requirement Analysis & User Story Understanding
Analytical Thinking & Problem Solving
Communication & Cross-Team Collaboration
Time Management
Basic Programming Concepts (Python – beginner level)
Agile/Scrum Development Process
Interests
Solo backpacking, Learn new languages, Play sports, Music, Analyse markets for new opportunities
Timeline
Business Analyst
Zerozilla
07.2025 - Current
Business Analyst Trainee
Zerozilla
08.2024 - 07.2025
CCTV & Surveillance Sales Executive
Vagi Data Systems
06.2024 - 08.2024
Machine learning intern
Compsoft Technologies
08.2023 - 10.2023
Senior Secondary (XII) - Science stream
Navkis Residential PU College For Boys
Secondary School Education - undefined
Swaminarayan Gurukul International School
Bachelor of Engineering - Computer Science
JSS Academy of Technical Education