Abhibadan Chatterjee
Pune
Summary
Creative and versatile Service Delivery Officer and Content Specialist with over 7 years of diverse experience across virtual meeting production, client services, photography, and multimedia content development. Proven track record in managing cross-functional teams, executing high-volume digital projects, and delivering operational excellence. Passionate about storytelling, visual design, and streamlining digital workflows using AI and automation.
Overview
9
9
years of professional experience
Work History
Service Delivery Officer
Agnus Consulting
2022.03 - Current
- Delivered 400+ high-impact virtual meetings across platforms like Zoom, WebEx, and MS Teams.
- Managed finance administration, live troubleshooting, and stakeholder communication.
- Created branded presentations, provided technical support, and trained junior producers.
- Remote
Image Editor
Bizbox Publishing
2021.02 - 2022.03
- Executed high-volume image editing and retouching projects for publishing clients.
- Maintained consistent quality and collaborated on design aesthetic alignment.
- Remote
Operations Executive
DigitalB
2020.10 - 2020.12
- Supervised interns across content, design, digital marketing, and SMM teams.
- Streamlined workflow and served as liaison between interns and leadership.
Client Service, Photographer & Operations
Dresma (Differential Technologies Pvt. Ltd.)
2017.08 - 2020.03
- Provided service and delivery support to clients in 18+ countries.
- Led 150+ retouchers across 3 cities and ensured timely delivery.
- Shot content for Amazon, Myntra, Hyatt, and Radisson Blu.
- Trained photographers and conducted workshops.
Photographer & Image Editor
Shopsity - Local Shopping App
2016.02 - 2016.05
- Captured and edited jewelry product images for app-based listings.
- Promoted platform to retail partners and onboarded clients.
Education
A.I.O.S - 12th, Arts
Skills
- Production & Communication: Zoom, WebEx, MS Teams, OBS Studio, StreamYard, Slack, Notion
- Editing & Design: Adobe Suite, Canva, CapCut, Descript, DaVinci Resolve, Wondershare filmora
- AI Tools: ChatGPT, ElevenLabs, Midjourney, D-ID, Runway ML, Pika, Kaiber
- Project Tools: Trello, Asana, Airtable, Google Workspace, Microsoft Office, Adobe Suite
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Active listening
- Adaptability and flexibility
Timeline
Service Delivery Officer
Agnus Consulting
2022.03 - Current
Image Editor
Bizbox Publishing
2021.02 - 2022.03
Operations Executive
DigitalB
2020.10 - 2020.12
Client Service, Photographer & Operations
Dresma (Differential Technologies Pvt. Ltd.)
2017.08 - 2020.03
Photographer & Image Editor
Shopsity - Local Shopping App
2016.02 - 2016.05