Abhibadan Chatterjee

Pune

Summary

Creative and versatile Service Delivery Officer and Content Specialist with over 7 years of diverse experience across virtual meeting production, client services, photography, and multimedia content development. Proven track record in managing cross-functional teams, executing high-volume digital projects, and delivering operational excellence. Passionate about storytelling, visual design, and streamlining digital workflows using AI and automation.

Overview

years of professional experience

Work History

Service Delivery Officer

Agnus Consulting

03.2022 - Current

Delivered 400+ high-impact virtual meetings across platforms like Zoom, WebEx, and MS Teams.
Managed finance administration, live troubleshooting, and stakeholder communication.
Created branded presentations, provided technical support, and trained junior producers.
Remote

Image Editor

Bizbox Publishing

02.2021 - 03.2022

Executed high-volume image editing and retouching projects for publishing clients.
Maintained consistent quality and collaborated on design aesthetic alignment.
Remote

Operations Executive

DigitalB

Pune

10.2020 - 12.2020

Supervised interns across content, design, digital marketing, and SMM teams.
Streamlined workflow and served as liaison between interns and leadership.

Client Service, Photographer & Operations

Dresma (Differential Technologies Pvt. Ltd.)

Gurugram

08.2017 - 03.2020

Provided service and delivery support to clients in 18+ countries.
Led 150+ retouchers across 3 cities and ensured timely delivery.
Shot content for Amazon, Myntra, Hyatt, and Radisson Blu.
Trained photographers and conducted workshops.

Photographer & Image Editor

Shopsity - Local Shopping App

Delhi

02.2016 - 05.2016

Captured and edited jewelry product images for app-based listings.
Promoted platform to retail partners and onboarded clients.

Education

A.I.O.S - 12th, Arts

Skills

Production & Communication: Zoom, WebEx, MS Teams, OBS Studio, StreamYard, Slack, Notion
Editing & Design: Adobe Suite, Canva, CapCut, Descript, DaVinci Resolve, Wondershare filmora
AI Tools: ChatGPT, ElevenLabs, Midjourney, D-ID, Runway ML, Pika, Kaiber
Project Tools: Trello, Asana, Airtable, Google Workspace, Microsoft Office, Adobe Suite
Teamwork
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Reliability
Active listening
Adaptability and flexibility

Timeline