Abhijeet Anand
New Delhi
Summary
Experienced with building and sustaining strong client relationships. Utilizes effective communication and problem-solving skills to address client needs and ensure satisfaction. Track record of managing diverse portfolios and achieving client loyalty through strategic relationship management.
Overview
5
5
years of professional experience
Work History
Relationship Manager
IndusInd Bank
GREEN PARK
05.2024 - Current
- Handling Portfolio Size of 25 Crore of Salary and Self employed Group
- Cultivated strong client relationships through proactive communication and personalized service strategies.
- Identified client needs and tailored financial solutions to enhance customer satisfaction and loyalty.
- Executed daily operational tasks efficiently, ensuring adherence to bank policies and regulatory requirements.
- Collaborated with cross-functional teams to streamline processes and improve service delivery timelines.
Relationship Manager
Au Small Finance Bank
New Delhi, India
04.2023 - 05.2024
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Relationship Manager
HDFC Bank
Bengaluru, India
09.2022 - 01.2023
- As a client banker handled portfolio of around 350 customer base of trade groups.
- Management of Trade & High value SME customers for their business banking requirements.
- Enhance trade revenue by increasing penetration (wallet share) of existing trade customers.
- SWIFT transactions in import and export trade.
- Remittances/ ODI / FDI / Bills end to end execution.
- Increase the CA balances of managed customers by increasing customer through put.
Relationship Manager
ICICI Bank
Bengaluru, India
09.2020 - 09.2022
- As a client banker handled portfolio of around 220 plus customer base of trade groups.
- Management of Trade & High value SME customers for their business banking requirements.
- Enhance trade revenue by increasing penetration (wallet share) of existing trade customers.
- SWIFT transactions in import and export trade.
- Remittances/ ODI / FDI / Bills end to end execution.
- Increase the CA balances of managed customers by increasing customer through put.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Education
Post Graduate Diploma in Banking -
Manipal Academy of Higher Education Post Graduation
Bengaluru, India10-2020
Bachelor of Science -
SIKKIM MANIPAL UNIVERSITY
03-2017
HIGH SCHOOL -
JAWAHAR NAVODAYA VIDYALAYA
Giridih, India05-2012
Skills
- Relationship building and management
- Service support
- Customer relationship management
- Excellent communication
- Time management
- Risk mitigation
Timeline
Relationship Manager
IndusInd Bank
05.2024 - Current
Relationship Manager
Au Small Finance Bank
04.2023 - 05.2024
Relationship Manager
HDFC Bank
09.2022 - 01.2023
Relationship Manager
ICICI Bank
09.2020 - 09.2022
Post Graduate Diploma in Banking -
Manipal Academy of Higher Education Post Graduation
Bachelor of Science -
SIKKIM MANIPAL UNIVERSITY
HIGH SCHOOL -
JAWAHAR NAVODAYA VIDYALAYA