A B H I J E E T D A S
Delhi
Summary
Dynamic risk management professional with a focus on third-party management, backed by experience in financial services and regulatory agency collaboration. Demonstrates a solid understanding of regional regulatory environments and third-party risk frameworks. Proven expertise in quality assurance and audit processes related to procurement, alongside a strong ability to provide strategic support to business functions. Aiming to leverage comprehensive knowledge of risk domains to enhance organizational resilience and compliance.
Overview
15
15
years of professional experience
Work History
Third Party Risk Management
Barclays Global Service Centre Pvt. Ltd
New Delhi
02.2021 - Current
- Applied operational risk frameworks to identify, assess, and manage risks within defined appetites
- Provided oversight for integrated risk programs and initiatives, ensuring alignment with regulatory and policy requirements
- Led high-risk, cross-functional initiatives spanning multiple business lines, driving risk management transformations
- Developed innovative solutions to address operational risks and influenced organizational decision-making
- Conducted comprehensive research, background investigations, and due diligence to mitigate risks and support regulatory compliance
- Reviewed and ensured adherence to policies, procedures, and compliance standards
- Collaborated with executive leadership, business heads, and cross-functional teams to implement corrective actions and strategic initiatives
- Engaged directly or through relationship managers to enhance client satisfaction while maintaining compliance
- Guided and mentored less experienced staff and virtual teams in achieving organizational risk objectives
- Resolved operational issues through teamwork and a collaborative approach
- Challenged conventional risk management practices, proposing alternative approaches for sustainable risk mitigation
- Played a key role in the global exercise to evaluate the resilience of High, Medium, and MediumLite suppliers, ensuring their ability to provide uninterrupted services during the COVID-19 pandemic, analyzing responses from 450 suppliers worldwide, and providing regular updates to stakeholders
- Contributed significantly to the IR35 (Revised Tax Law) exercise, overseeing the process for over 480 suppliers globally, receiving recognition for exceptional support
- Led the 'Planning for Brexit' initiative, collecting information from Supplier Managers for over 1500 suppliers affected by Brexit, earning a Global Recognition Award for success
- Part of the team responsible for transitioning suppliers from federated to dedicated space within Procurement as part of the centralization initiative
- Successfully assisted the bank in preparing for Brexit by coordinating with suppliers and Category Leads, drafting and sending letters for attesting new Data Transfer Agreements and compliance with GDPR regulations
- Evaluated long-term implications of strategic business decisions, providing actionable recommendations
Vendor Manager
Barclays Global Service Centre Pvt. Ltd
New Delhi
01.2019 - 02.2021
- Conducted quality assurance on activities performed by third-party risk management teams, ensuring control gaps were identified, communicated, and monitored
- Managed accounts payable queries, including payment issues, invoice matters, and Purchase Orders
- Handled complex customer queries related to expenses and financial hardships, ensuring payments were processed in compliance with procedures and AML guidance
- Identified customer needs and provided tailored information on the best-suited products or services to meet those needs
Jr. Analyst
Barclays Global Service Centre Pvt. Ltd
New Delhi
01.2018 - 02.2019
- Managed customer and staff queries related to international and domestic payments
- Trained in all five skill sets: Forex trading, Cash Deals, High-Value Cash Orders, Branch Foreign Currency Stock transactions, and Foreign Currency Cash Credit value transactions
- Identified customer needs and provided information on the most suitable products or services to meet those needs
- Identified discrepancies between actuals and forecasts for further investigation by senior analysts.
- Worked closely with finance teams to ensure accuracy of financial statements.
- Maintained or updated business intelligence tools, databases or dashboards.
- Reviewed daily sales figures against targets set by management team.
Process Associate
Barclays Global Service Centre Pvt. Ltd
New Delhi
02.2017 - 01.2018
- Identified potential risks associated with processes and recommended corrective actions.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Monitored operations and reviewed records and metrics to understand company performance.
- Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Sr.Tech Support
Convergys India Pvt Ltd
New Delhi
10.2009 - 01.2017
- Addressed Citi Bank customer concerns for seamless online account access.
- Provided support for Citi Bank customers in managing their accounts.
- Guided clients on choosing suitable investment strategies.
- Evaluated recreation areas, facilities and services for results.
- Troubleshot, tested, and diagnosed software and hardware issues on computers used by teens during events.
- Administered first aid and notified emergency medical personnel.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Education
BACHELOR OF COMMERCE -
Maharaja Uday Pratap College
Varanasi01.2006
GED - Intermediate
D.L.W Inter College
Varanasi, UP01.2003
GED - SSLC
Harishchandra Inter College
Varanasi, UP01.2001
Skills
- Third-party vendor coordination
- Sanctions screening
- Anti-money laundering
- Data management
- Risk management
- Compliance oversight
- Cybersecurity risk management
- Risk management and monitoring
- IT risk management
Personal Information
- Date of Birth: 01/17/83
- Marital Status: Married
Accomplishments
Recorded P&L saving of 3B in 2022,2.8B in 2023,1.5B in 2024.
Best Employee of the year in 2021 and 2019.
25 Automation project approved in current budget.
Timeline
Third Party Risk Management
Barclays Global Service Centre Pvt. Ltd
02.2021 - Current
Vendor Manager
Barclays Global Service Centre Pvt. Ltd
01.2019 - 02.2021
Jr. Analyst
Barclays Global Service Centre Pvt. Ltd
01.2018 - 02.2019
Process Associate
Barclays Global Service Centre Pvt. Ltd
02.2017 - 01.2018
Sr.Tech Support
Convergys India Pvt Ltd
10.2009 - 01.2017
BACHELOR OF COMMERCE -
Maharaja Uday Pratap College
GED - Intermediate
D.L.W Inter College
GED - SSLC
Harishchandra Inter College
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