Abhijeet Gaikwad

Joined fiserv in 2015 in a team called Batch Monitoring L1 as a professional where we monitored batch files sent and received from banks and financial institutions. Also we executed few commands on putty.

In 2018 got promoted as Analyst and worked as a shift lead in early morning and general shift as well. In 2021 got promoted as team lead and handled a team of 12 members which worked on ATM monitoring. ATM machines located all over US for different banks and financial institutions were monitored and also provided managed service like replenishment, send a technician.

Joined a team called Migration Services which worked on migrating clients payroll data from one application to another updated application like Enterprise, Vantage. Since joining had top rating for all the appraisals.

Worked on Number porting for UK landline customers. Took calls from service providers like Virgin media, British telecom to process number porting request approvals and processing.